Mortgage Loan Officer Assistant

Local Hybrid Remote 60 miles to Clarksville, TN

Starting pay for successful applicants is generally within the minimum to midpoint of the pay range. Our consideration for pay is designed to support career growth and development over time. Offers extended depend on a variety of job-related factors, including but not limited to individual experience, knowledge, training, education, geographic location, market demands and internal equity.

Acts as a significant support to the mortgage loan officers to efficiently and accurately process and close mortgage loans elevating the experience for our borrowers and team members. Delivers accurate and reliable data entry services, responds timely to member inquiries, resolves complex member problems, and provides a superior internal and external member support all in relation to mortgage needs and functions.

Reviews and audits new loan data to ensure the accuracy of each loan entered in the loan application system. Discuss loan options with applicants to determine the term, loan amount and financial income to support the applicant’s loan request. Reviews each file after the loan structure has been determined and sends appropriate disclosures and/or adverse action notice.

• Conduct initial interviews or contact members for additional information as necessary including accurately inputting loan applications into current mortgage software platform.
• Receive, review and structure loan applications for completeness.
• Lead the distribution of incoming mortgage loan applications to appropriate mortgage personnel.
• Play a lead function in facilitating the Lock Desk for the mortgage pipeline.
• Request and facilitate organizing required documents for the type of loan application.
• Prepare loan disclosure documents for signatures and Adverse Action Forms in accordance with Credit Union procedures and compliance.
• Prepare correspondence as necessary.
• Ensure sensitive items, files, and original loan documents are secured properly.
• Keep management informed of area activities and any significant problems.
• Attend and participate in all meetings, trainings and committees as required.
• Satisfactorily complete all required compliance training and complies with all regulations which apply within the scope of the position to include Bank Secrecy Act compliance.
• Participate in community and civic events to promote awareness of the Credit Union.
• Regular and predictable attendance.
• Ensure work area and assigned equipment are clean, secure, and well-maintained.
• Perform other duties as assigned by management.

Special

Note:

Fortera Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, sex, race, color, national origin, disability, pregnancy, genetic information, religious preference, protected veteran status, sexual orientation, gender identity or any other trait protected by state or federal law.

Please be advised, visa sponsorship is not available for this position.

• Loan file data and quality control are in accordance with Credit Union policies and procedures. Established standards are maintained and duties are performed efficiently in the least time possible.
• Ensures records, documents, and files are complete and accurate.
• Professional and courteous working relations exist with members and business professionals. Assistance, information, and document copies are provided as needed.
• Effective working relations exist with Credit Union personnel. Branch and loan personnel are well supported and assisted.
• Management is appropriately informed of area activities and of any significant problems.
• The Credit Union’s professional reputation is maintained and conveyed.
• Fortera Core Values are satisfactorily demonstrated.

Education/Certification:

• High school graduate or equivalent; additional business coursework or loan specific training or certifications preferred.

Experience

Required:

• One-year financial industry/banking experience required (mortgage lending related experience preferred).

Preferred Knowledge:

• General understanding of…