Receptionist, Administrative​/Clerical

Our Company

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a high‑performing, connected culture where everyone feels like they belong.

A Typical Day…

Helping others is what we do best here, which means you will see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that grow stronger each year. Joining H&R Block as a seasonal Client Service Professional/Receptionist means you’ll focus on how to wow clients now and in the future.

Qualifications

• High school diploma or equivalent
• Ability to work a flexible schedule and/or in multiple locations
• Sales/marketing experience (preferred)
• Experience working in a fast‑paced environment
• Previous customer service experience
• Ability to multi‑task
• Strong organizational and time‑management skills
• Computer proficient with Microsoft Office

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best‑suited tax professional for their needs
• Schedule clients per their preferences
• Ensure all client needs have been met during service (in person, over the phone or virtually)
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Why Work for Us

We invest in our people by committing to their total well‑being. Benefit offerings help associates plan for unique health, wellbeing and financial wellness needs.

• Employee Assistance Program with Health Advocate
• Wellbeing program, Better You
• Neurodiversity and caregiver support
• Various discounts on everyday items and services
• Medical coverage, 401(k) retirement plan, Employee Stock Purchase Plan (additional eligibility requirements apply)

Community

We are committed to building a connected culture where trust, care, and connections guide how we work together. You will be immersed in an exceptional work environment and supported by colleagues who help each other grow.

EEO Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

Pay Range

$11.00 - $27.00 per hour. Local minimum wage laws apply.