Seasonal Business Tax Associate

Seasonal Business Tax Associate – Join Intuit’s mission to Power Prosperity Around the World.

At Intuit we believe everyone should have the opportunity to prosper, which is why our mission is Powering Prosperity Around the World. Being a mission‑driven company includes living our values everyday and nothing is more important to us than the success of our customers. You will be working toward advancing that goal by providing expert guidance, tax preparation, and clear explanations of tax and technical terms to our customers.

You will also shape the direction of one of our newest product offerings, Turbo Tax Live Business, while working at the #11 ranked company on Fortune’s 100 Best Companies to Work For.

• Maintain sensitive customer, confidential and/or proprietary business information responsibly, reliably and safely.
• Utilize government websites, professional resources, and team expertise to seek out and deliver the right answer to the customer using everyday language.
• Interact with customers in a virtual, customer‑facing role using state‑of‑the‑art video communications software (Smartlook).
• Provide tax advice, full‑service business return preparation and signing, product/software inquiries, tax calculations, and filing tax extensions to Turbo Tax Business customers who are working on their tax returns or have delegated their tax returns.
• Create high‑quality customer interactions and experiences that instill confidence using deep customer empathy and your extensive knowledge of business tax preparation and books to tax accounting entries.
• Apply defined practices, procedures, and company policies to troubleshoot and resolve customer tax advice and tax return preparation.
• Document customer interactions and work continuously toward meeting company key performance metrics and Big Bet Goals.
• Participate in pilot testing, projects, and experience validations as needed.

• Strong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120‑S) for at least 20 clients/customers per season for compensation, using commercial tax preparation software.
• Minimum of 2 seasons of personal tax preparation experience, with a minimum of 30 tax returns per tax year in a tax practice or retail setting for compensation, strongly preferred.
• Must be available to work a minimum of 20 hours per week, spread across three or more days.
• Bookkeeping experience with books to tax preparation is strongly preferred.
• Experience preparing business tax returns for service industry customers strongly preferred.
• Must possess or be able to obtain any related state licenses, certificates, permits, or bonds.
• Must possess an active Preparer Tax Identification Number (PTIN).
• Working knowledge of Circular 230.
• Proficient with technology; solid knowledge of computer operations and software.
• Strong customer service skills – ability to interact with customers through video and audio tools in a professional, friendly, and confident manner.
• Excellent verbal and written communication skills.
• Critical thinking, problem solving, research skills, and determination.
• Ability to work in a fast‑paced environment with minimal supervision.
• Must have (or be willing to obtain) internet connection that meets Intuit Security criteria.
• Must reside in the United States.

Base Pay Range – Bay Area California: $31.10 - $35.50;
Southern California: $31.10 - $35.50;
Colorado: $29.60 - $34.10;
Hawaii: $31.10 - $35.50;
Illinois: $29.60 - $34.10;
Maryland: $29.60 - $34.10;
Massachusetts: $31.10 - $35.50;
Minnesota: $26.60 - $33.80;
New Jersey: $31.10 - $35.50;
New York: $31.10 - $35.50;
Ohio: $26.60 - $33.80;
Vermont: $29.60 - $34.10;
Washington: $31.10 - $35.50;
Washington DC: $29.60 - $34.10.

This position will be eligible for a cash bonus, equity rewards and benefits, in accordance with our applicable plans and programs. To drive ongoing pay equity for employees, Intuit conducts regular comparisons across categories of ethnicity and gender.

Associate

Part‑time

Accounting/Auditing and Finance;
Software Development