Senior Customer Experience Specialist & Training Lead
Listed on 2026-10-17
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Customer Service/HelpDesk
Customer Service Rep, Customer Success Management
Colonial Group is seeking a Customer Service Specialist to act as a subject matter expert and mentor for front line Associates. You will handle escalated issues, respond to inquiries, and provide guidance to improve customer interactions across phone, email and social channels.
The role requires attention to detail, empathy, and the ability to work nights and weekends in a fast-paced environment. A credit and criminal background check is required, with some college preferred and basic MS Office
This is an excellent opportunity to take on the Senior Customer Experience Specialist & Training Lead role at Colonial Group.
The following opening is for a Senior Customer Experience Specialist & Training Lead with Colonial Group.
Our group is growing, and we are hiring a Senior Customer Experience Specialist & Training Lead in Clayton, MO, United States.
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