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Senior Customer Experience Specialist Escalations Mentor

Job in Clayton, Kent County, Delaware, 19938, USA
Listing for: Caleres
Full Time position
Listed on 2026-10-18
Job specializations:
  • Customer Service/HelpDesk
    Customer Service Rep, Customer Success Management, Bilingual, HelpDesk/Support
Salary/Wage Range or Industry Benchmark: 38000 - 46000 USD Yearly USD 38000.00 46000.00 YEAR
Job Description & How to Apply Below

Caleres, a leading retailer in Clayton, MO, is seeking a customer service professional to support multiple channels including phone, email, and social media. You will handle escalated issues, mentor frontline staff, and help resolve inquiries efficiently while maintaining high standards of service.

Applicants should have at least one year of customer service or retail experience, prefer call center background, and demonstrate strong communication, typing, and computer skills.

This role, Senior Customer Experience Specialist Escalations Mentor at Caleres, could be your next career step.

The Senior Customer Experience Specialist Escalations Mentor position in the Sales field is open for applications.

We have an opening for a Senior Customer Experience Specialist Escalations Mentor in Clayton, MO, United States within Sales.

This role, Senior Customer Experience Specialist Escalations Mentor at Caleres, could be your next move.

Position Requirements
10+ Years work experience
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