Director, Business Transformation, Systems - University Advancement

Position: Director, Business Transformation, Advancement Systems - University Advancement

Director, Business Transformation, Advancement Systems - University Advancement Position Summary

The Director, Business Transformation will report to the Executive Director, Business Transformation, and be responsible for strategy development, implementation, and execution of key business transformation initiatives across the organization to deliver innovative, effective, and efficient solutions for Advancement operations. Additional responsibilities include change management support and collaboration with stakeholders to identify, design, and implement changes to processes, policies, and systems that align with Advancement’s business strategy and vision.

Scheduled

Hours

40 hours per week

Primary

Duties & Responsibilities

• Works with project leadership in defining and managing scope, timelines, and overall activities related to all assigned project and functional areas.
• Guides and makes decisions on system functionality for assigned projects and functional area(s).
• Leads and motivates project teams to complete project deliverables. Coordinates activities with other Washington University and vendor resources.
• Leads business process analysis to review processes and identify opportunities for improved efficiency and data quality, areas for standardization, and potential gaps in functionality.
• Mediate and facilitate discussions around system configuration and business processes that impact multiple functional areas to ensure optimal solutions.
• Leads implementation of redesigned business processes, including related system enhancements through defining configuration work, page layouts, workflows, automation, security roles, and user testing.
• Facilitates and/or participates in discussions regarding policy and procedure changes for assigned projects and functional area(s) as needed.
• Assesses reporting and analytics needs for assigned projects and functional area(s), elicits reporting and dashboard requirements, and manages reporting and dashboard testing.
• Provides input on integration needs for assigned projects and functional area(s) and oversees integrations testing.
• Provide guidance and support for change management to ensure documentation of implications of related change and inform strategies to prepare staff for forthcoming changes to minimize challenges and aid in high adoption of new systems and processes.
• Informs learning plan for new functionality and business processes, collaborating with the Advancement Systems Learning team.
• Perform other duties as assigned.

Working Conditions

Job Location/Working Conditions

• Normal office environment.
• Ability to move to on and off-campus locations.

Physical Effort

• Typically sitting at desk or table.
• Repetitive wrist, hand or finger movement.

Equipment

• Office equipment.

Education & Qualifications

Required Education
:
Bachelor's degree.

Required Certifications
:
None.

Work Experience
:
Fundraising Operations, Alumni Relations, Financial Operations, University or Large Institution Business Processes, Data Management, Customer Relations, or Business Process Analysis (10 years).

Skills

Alumni Relations, Business Process Analysis, Business Processes, Customer Relationships, Data Management, Financial Operations, Fundraising.

Driver's License

Not required.

More About This Job

Location:

St. Louis, MO. Targeted hiring range: $96,000 – $130,000.

Grade

G16

Salary Range

$96,000 – $169,300 per year.

Benefits

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.
• Competitive health insurance packages with priority appointments and lower copays/coinsurance.
• Free Metro transit U-Pass for eligible employees.
• Defined contribution (403(b)) retirement savings plan, starting at 7% employee contributions.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs, employee assistance program, financial resources, access to dietitians.

Family

• 4 weeks of caregiver leave and family care resources.
• Tuition coverage up to 100% for dependent undergraduate students and 40% elsewhere after seven years.

For detailed benefits information, visit (Use the "Apply for this Job" box below)..

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University’s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment – fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.

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