Director of IT & Privacy

Description

Cedarhurst Senior Living is an experienced operator of independent living, assisted living and memory care communities across the Midwest, Mid-South, and Southeast. Cedarhurst Senior Living is part of the Dover Companies, a vertically integrated healthcare organization established in 2007 to develop, construct, acquire, own, and operate high-quality senior living communities. In addition to Cedarhurst Senior Living, the Dover Companies include Dover Development, Brahms Construction, Dover Capital, Dover Health, and Medicine Express.

Cedarhurst Senior Living and the Dover Companies are mission driven - everything we do is grounded in our higher purpose of caring for seniors. Our decision making is informed by our mission "to create communities where each person feels loved, valued, supported and able to live life to the fullest." Each business unit and each team member have a unique ability and responsibility to impact the lives of seniors, and we take that responsibility very seriously.

We also embody an entrepreneurial spirit that has fueled our growth and continues to drive us forward.

The Director of IT and Privacy leads the Dover Companies' information technology function and serves as the organization's data privacy and security compliance authority. This role is responsible for the strategic direction, operation, and security of enterprise IT systems, along with the design and oversight of privacy and regulatory compliance programs governing the collection, use, and protection of sensitive data. Given the regulated nature of the business, the Director ensures the organization's technology infrastructure and data handling practices meet applicable requirements under frameworks such as HIPAA, the Sarbanes-Oxley Act (SOX), and other healthcare industry regulations, while enabling the business through reliable, secure, and scalable technology.

The Director is ultimately responsible for ensuring team members have reliable, secure, and practical technology that supports business purposes.

• At Cedarhurst, our core values guide how we work together and how we care for those we serve. We expect every team member to be passionate, trustworthy, empathetic, positive, respectful, and approachable. Being part of Cedarhurst means making a meaningful difference every day.
• We believe our team is our greatest strength. That's why we invest in comprehensive training, as well as opportunities for both personal and professional growth. We're committed to promoting from within and supporting team members who want to build their careers with us.
• Cedarhurst offers a competitive benefits package, including medical insurance, life insurance, long-term disability coverage, and a 401(k) plan with company match (after one year of service) for eligible employees.
• Additional Benefits Include:
• Work that makes a difference in the lives of our residents and community
• An on-site gym with brand-new equipment
• A personal trainer offering daily group classes, stretching sessions, and one-on-one training
• Catered lunches twice a week, prepared by our on-site chef
• Monthly team events and more

The following duties are normal for this position. This list is not to be construed as exclusive or all-inclusive. Other duties may be required and assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Develop and execute the organization's IT strategy, roadmap, and budget in alignment with business goals and growth plans.
• Lead, mentor, and develop the IT team, including infrastructure, help desk, and applications, and manage relationships with outsourced/managed service providers.
• Support the Help Desk Manager in ensuring high-quality, responsive, and accountable support experience for all employees. Monitor help desk performance to identify root causes and improve service.
• Lead enterprise technology rollouts from planning through implementation, adoption, and post-launch optimization. Collaborate with all departments to ensure launches are operationally sound.
• Own the enterprise data privacy program, including policies, procedures, and controls governing the collection, storage, use, and disposal of personal, financial, and protected health information.
• Ensure ongoing compliance with applicable regulatory frameworks, including HIPAA, SOX IT general controls, state and federal privacy laws, as applicable to the business.
• Design,…