Solutions Architect

About This Team: include 2-3 lines about your team and what they do within the organization and company.

• Own the technical strategy and technical win for strategic and complex Net New opportunities across the Americas and International markets.
• Partner with Account Executives and Sales leadership to develop technical opportunity strategies aligned to customer requirements and commercial objectives.
• Lead comprehensive technical discovery across customer business objectives, regulatory requirements, data landscape, architecture, security, integrations, existing technologies, and desired outcomes.
• Translate complex customer requirements into compelling end-to-end Arctera solution architectures spanning relevant products, capabilities, data sources, and integrations.
• Position Arctera’s broader platform capabilities and demonstrate how multiple solutions can work together to address customer business, compliance, governance, and data challenges.
• Lead architecture workshops, solution-design sessions, technical deep dives, and executive-level technical discussions with prospective customers.
• Establish the technical win criteria for opportunities and define the strategy required to achieve them.
• Own the overall strategy for POCs, trials, demonstrations, and technical evaluations , working with Solutions Specialists on detailed execution.
• Direct and orchestrate Solutions Specialists based on the product, domain, industry, and use-case expertise required for each opportunity.
• Serve as a senior technical resource for complex competitive opportunities and develop strategies to differentiate Arctera technically.
• Identify technical, architectural, security, integration, migration, and implementation risks early in the sales process and develop appropriate mitigation strategies.
• Lead technical responses for strategic RFP/RFIs and complex customer evaluations.
• Engage effectively with senior customer stakeholders across Technology, Architecture, Security, Compliance, Legal, Risk, Data, and business functions.
• Support partner-led Net New opportunities by helping partners architect and position Arctera solutions appropriately.
• Work with Product Management and Engineering to address strategic product questions and identify capability gaps affecting significant Net New opportunities.
• Capture and communicate field intelligence regarding customer requirements, competitive technologies, emerging architectures, AI, regulatory trends, and market developments.
• Develop global reference architectures, solution patterns, technical playbooks, POC frameworks, and best practices that can be reused across the pre-sales organization.
• Provide technical leadership, mentoring, and enablement to Solutions Specialists and other customer-facing technical resources.
• Ensure a structured technical handoff to ATS and the appropriate post-sales teams following contract execution.
• Contribute directly to Net New ARR growth by improving technical win rates, accelerating opportunity progression, and enabling Arctera to pursue larger and more complex global opportunities.

• 12+ years of enterprise technology experience , with significant experience in Solutions Architecture, Enterprise Architecture, Sales Engineering, Pre-Sales Consulting, or a comparable senior customer-facing technical role.
• Proven experience supporting and technically leading complex global enterprise B2B SaaS sales cycles and Net New customer acquisition .
• Demonstrated ability to architect complex, multi-product enterprise solutions rather than focusing exclusively on individual product capabilities.
• Strong understanding of modern SaaS, cloud and hybrid architectures , including enterprise integrations, APIs, identity and access management, security, data architectures, and enterprise application ecosystems.
• Experience with Microsoft Azure, Microsoft 365, and enterprise data environments is highly desirable.
• Strong understanding of enterprise data challenges, including information governance, archiving, eDiscovery, communications compliance/surveillance, data protection, investigations, and data management .
• Working knowledge of Compliance, Fin Tech, Reg Tech, and regulated-industry requirements , with the ability to effectively engage Compliance, Legal, Risk, and Technology stakeholders.
• Demonstrated ability to conduct executive and technical discovery and translate business requirements into scalable solution architectures.
• Extensive experience designing and…