Regional Operations Manager
Listed on 2026-01-12
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Management
Operations Manager, Program / Project Manager
As a result of our phenomenal growth,
MSS Solutions, LLC has an opening for a Regional Operations Manager
. If you are an experienced professional who is looking to grow your career and contribute fresh and innovative ideas to serve our customers, this is an opportunity you should explore!
A career at MSS is not just a job -- it's collaborating with the business's best talent. It's having a part in building a better future. It's making a difference in people's lives.
The success of MSS is a direct reflection of our team's dedication, passion, and hard work. Since 1996, MSS has taken pride in retaining some of the best talents in the industry by promoting a culture of respect, collaboration, and empowerment.
Role and ResponsibilitiesThe essential roles and responsibilities are outlined below:
- Work with Capital Projects Division Leader to generate, evaluate, and analyze operational plans and processes to achieve corporate goals and objectives.
- Provide leadership in our Capital Projects Division Raleigh, NC and Wilmiingtom, NC areas to ensure that the Company functions effectively. Will require a physical presence in each location regularly, especially as the business grows in each location.
- Continue to develop the group's infrastructure – including developing scheduling systems, putting communication and reporting systems in place, and implementing training programs as needed.
- Establish metrics for assessing productivity and profitability.
- Monitor revenue margins and worker productivity.
- Implement new directives for growth.
- Daily management of the Region's project management staff
- Oversight, management, and recruitment of the Region Capital Projects labor force
- Long term planning for the Region; to include personnel, training, capital budgeting
- Coordination and planning with the preconstruction division to establish and maintain divisional growth.
- Support business development and sales efforts in the Region.
- Ensure technical staff's positive and professional representation of MSS.
- Makes recommendations for hiring/terminating staff to the Capital Projects Division Leader
- Work with Company Safety representatives to effectively manage MSS' overall Safety performance.
- Conduct periodic and annual staff performance evaluations for technical capability, customer service, and overall Company representation in the marketplace.
- Other such duties and responsibilities as assigned by the Company from time to time
- Bachelor's degree in Engineering, Business, or related field
- Minimum ten years experience in Mechanical Construction, HVAC Service Organization, or Industrial/Large Commercial General Contracting.
- The candidate has a proven leadership record.
- Ability to effectively communicate with all levels of the organization
- Business planning, budget forecasting, and decision-making skills
- Team building and interdepartmental collaboration experience
- Ability to take the initiative and achieve results
- Experience in managing projects of multiple sizes to achieve Customer satisfaction and Company profitability desired results.
- Service Operation Management experience is a plus.
At MSS, we value our employees by providing a supportive culture with competitive compensation and a benefits package that continues to evolve based on our business's growth and our employees' needs. Currently, our benefits include:
- 401k with Employer Contributions
- PTO
- Paid Holidays
- Employee Assistance Program
- Long-term Disability
- Short-term Disability
- Flexible Spending Plan
- Health Savings Plan
- MSS Solutions, LLC is an equal opportunity employer and a drug-free environment.
MSS Employees, please visit the MSS Career Center or contact HR to apply.
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