Property Manager - HUD and Fair Housing

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The Property Manager provides administrative, operational, and compliance support for U.S. Department of Housing and Urban Development (HUD)-assisted housing programs serving individuals with disabilities and households with low incomes. This position supports resident independence through the acquisition and ongoing management of safe, decent, and affordable housing. The Property Manager performs clerical, administrative, and coordination functions within the Housing Office and reports directly to the Housing Director.

The role includes ensuring compliance with all applicable HUD and Fair Housing regulations.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. These duties and responsibilities will be rated on the Annual Performance Review.

• Property and Maintenance Coordination
  Coordinate maintenance requests by receiving work orders, prioritizing issues, entering requests into property management software, scheduling maintenance staff or vendors, tracking pest control services, and reconciling maintenance invoices in accordance with HUD requirements.
• Compliance, Inspections, and Audits
  Prepare for and support regulatory inspections and audits, including Real Estate Assessment Center (REAC) inspections, National Standards for the Physical Inspection of Real Estate (NSPIRE) reviews, HOME Investment Partnerships Program (HOME) monitoring, and State Housing Initiatives Partnership (SHIP) audits. Conduct unit inspections for repairs and renovations and coordinate with contractors, consultants, and architects as needed.
• Resident Eligibility, Leasing, and Occupancy
  Assist prospective and current residents with inquiries, applications, waitlists, eligibility screening, unit showings, leasing, move‑ins, move‑outs, and annual or interim re‑certifications. Complete required documentation, including Income Recertifications (IR), Utility Allowances (UA), and compliance files in a timely and accurate manner.
• Financial and Administrative Oversight
  Collect, post, and deposit rent payments; maintain resident accounts; process attorney correspondence; track warranties and replacement reserve purchases; and ensure accurate record‑keeping in accordance with HUD and agency policies.
• HUD Program Compliance and File Management
  Ensure ongoing compliance with HUD regulations, including use of the Enterprise Income Verification (EIV) system, resolution of income discrepancies within required time frames, preparation of special claims, monitoring file accuracy, safeguarding confidentiality, and maintaining organized, current filing systems.

• Prepare and submit annual Utility Allowance (UA) schedules.
• Oversee special claims related to move‑outs.
• Monitor condominium‑related requirements, including proxy increases when applicable.
• Implement procedural and policy improvements to enhance operational efficiency.
• Prepare operational reports, schedules, and compliance documentation.
• Coordinate appointments, inspections, and meetings.
• Maintain office supply inventory.
• Respond to resident and applicant inquiries and complaints in a professional and timely manner.
• Monitor data security, confidentiality, and integrity.
• Report staff or operational concerns to the Housing Director.
• Perform other duties as assigned.

• High school diploma or General Educational Development (GED) required, plus five (5) years of experience in housing administration.
• Associate's Degree (AA or AS) or three (3) years of completed technical education may substitute for required work experience.
• Certified Occupancy Specialist (COS) certification required.
• Valid driver's license with an acceptable Motor Vehicle Record (MVR) required.
• Manager of Maintenance (MOM), Fair Housing Specialist, and Advanced Certified Housing Specialist certifications preferred.

• Abili…