Billing & Compliance Coordinator

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At Fortis Fire & Safety, we provide industry-leading fire protection & security services across the United States. Our ever-growing footprint can be seen in California, Florida, North Carolina, and Chicago, and we are acquiring new brands all the time.

We are proud to work together as one team under the Fortis Fire & Safety family, which includes CJ Suppression, Diversified Systems, Inc., Integrated Fire & Security Solutions, LaMarco Systems, Life Safety Management, Piper Fire Protection, and VFS Fire & Security Services. United by a shared mission, we deliver comprehensive fire protection and security solutions nationwide.

Joining Fortis means becoming part of a nationwide, next-generation fire protection company. We’re dedicated to a People-First philosophy, where we invest in our team through training and development, as well as a competitive benefits package. In return, we expect the very best from each of our employees every day.

Piper Fire Protection is seeking a Billing & Compliance Coordinator to join our Clearwater, FL team. The Office & Compliance Coordinator keeps the branch running behind the scenes. This role owns the branch's day-to-day financial administration (accounts payable, billing, and receivables follow-up), serves as the first point of contact for customers and visitors, and maintains the compliance, prequalification, training, and licensing records that allow Piper Fire Protection to bid, badge in, and perform work on customer sites.

The ideal candidate is highly organized, accurate with numbers and deadlines, and comfortable moving between a vendor invoice, a customer call, and a prequalification portal in the same hour. When this role is done well, invoices go out on time, certifications never lapse, and customers remember how easy Piper Fire & Fortis Fire was to work with. The role partners closely with branch leadership, project managers, service coordinators, the corporate accounting team, and HR/Safety.

Work is primarily performed in an office environment with regular front desk coverage, requiring prolonged periods of sitting, computer and administrative work, occasional lifting of up to 25 pounds, and periodic local travel to the DMV, customer locations, or jobsites where appropriate PPE may be required. This position has no direct reports.

• Receive, review, and voucher vendor invoices, verifying accuracy against purchase orders, receiving documents, and job costing before submitting for approval.
• Process and post company purchasing card transactions; collect, reconcile, and file receipts and supporting documentation.
• Route invoices through the approval workflow and follow up to ensure timely payment and avoid late fees.
• Maintain accurate vendor records and serve as the point of contact for vendor inquiries, statement reconciliation, and issue resolution.
• Prepare, review, and distribute fire alarm and fire suppression construction billing, including progress billing documentation and any required customer or general contractor forms.
• Process, review, and distribute service, inspection, and repair invoices in a timely and accurate manner.
• Research and resolve billing discrepancies in partnership with project managers, service coordinators, and the accounting team.
• Respond professionally to customer billing and payment-status inquiries and support collections follow-up as directed.
• Provide front desk coverage: greet visitors, answer, screen, and route incoming calls, and manage incoming and outgoing mail and deliveries.
• Serve…