Automotive Senior Technician

3 weeks ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

The Senior Technician performs vehicle repair and maintenance as assigned in accordance with dealer and factory standards and builds Customer loyalty by developing trust and ensuring confidence in Auto Nation as a care‑giver for their vehicle safety and reliability.

• Perform vehicle repair and/or maintenance work as outlined on repair orders with efficiency and accuracy to drive Customer loyalty.
• Communicate with Parts Department and Service Advisors regularly to manage production and Customer communication.
• Diagnose the cause of any malfunction and perform repair, if authorized by the Customer.
• Conduct multi‑point inspections and make appropriate recommendations to ensure safety and reliability of Customer vehicles.
• Document work performed on each vehicle on the repair order.
• Maintain an inventory of normal Technician tools not typically inventoried by the Service department as “special tools.”
• Keep abreast of factory technical bulletins and participate in factory‑sponsored training classes as appropriate.
• Provide an exceptional customer experience to drive loyalty.

• Targeted production
• Targeted sales
• Targeted Customer Satisfaction Index

• High School diploma or equivalent.
• 2+ years experience as an automotive technician.
• Automotive technical training (varies based on store needs).
• Attention to detail.
• Organization and follow‑up skills.
• Valid in‑state driver’s license and maintain an acceptable, safe driving record.

• Master‑Certified Technician
• Service Advisor
• Service Management

• Competitive compensation and 401k matching.
• Health, dental, vision insurance and maternity benefits.
• Associate purchase and discount programs for new and pre‑owned vehicles, services, parts, collision, accessories, and Auto Gear.
• Access discounts through You Decide, a website with offers from top providers and retailers.
• Join our Dragon Run mission to raise and donate millions of dollars to cancer research and treatment, partnering with cancer charities nationwide.

Auto Nation is one of the largest automotive retailers in the United States, offering innovative products, exceptional services, and comprehensive solutions, empowering our customers to make the best decisions for their needs. With a network of dealerships nationwide strengthened by a recognized brand, we offer a wide variety of new and used vehicles, customer financing, parts, and provide expert maintenance and repair services.

Through Dragon Run, we have raised over $40 million for cancer‑related causes, demonstrating our commitment to making a positive difference in the lives of our Associates, Customers, and the communities we serve.

Auto Nation is committed to creating a diverse, equitable, and inclusive environment in our workplace and the services we provide. We welcome candidates from all backgrounds who are passionate about making a positive impact. Even if you do not meet every requirement, we encourage you to apply. Join our team and help us foster a culture of belonging while contributing to our revolutionary work in the automotive industry.