B2B Account Manager

Bilingual preferred but not required

$500 Signing Bonus

Mid Atlantic Finance

Clearwater, FL (Ulmerton Rd)

We are looking for energetic and ambitious individuals to join our Dealer Relations Team onsite at our Clearwater, FL location. The ideal candidate will have strong customer service skills and is proficient in utilizing Microsoft Office to enter data in a fast-paced environment. Primarily work Monday through Friday
, day shifts. Earn base pay plus monthly bonuses,
total compensation $40k annually and higher! Bilingual (English/Spanish) is desired but not required.

• Weekly Pay, Fridays
• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Accrue PTO from date of hire
• Advancement Opportunities
• Employee Referral Bonus
• No Weekends!

• Managea high volume of daily telephonic communications, handling both inbound and outbound communications with client and dealership networks.
• Cultivate and maintain strong, working relationships with autodealership partners.
• Maintain system data integrity via accurate entry of client information into computer database.
• Synchronize multi-channel follow-up strategies, leveraging a meticulous blend of telephone and mail communication to guarantee 100% record accuracy.
• Auditand process complex documentation, ensuring strict adherence to State and MAF legislative guidelines.
• Oversee formal correspondence workflows, confirming successful physical letter deliveries with proactive courtesy tracking calls.
• Resolve complex customer service escalation points through targeted problem-solving and rapid multi-department resource mobilization.
• Fostera collaborative team environment by independently seeking skill-building opportunities and actively training peers on localized operational workflows.

• Above average customer service and telephone skills
• Strong resolution abilities
• Good keyboarding and computer abilities
• Microsoft Office

Mid-Atlantic Finance conducts pre-employment background, drug screen, and prior employment verification once an offer of employment is extended.

Founded in 1989, Mid-Atlantic Finance has spent over 30 years becoming the premier non-prime auto finance source in the automotive industry. Contributing to our continued success is the focus on technology, and our nearly 250 team members who provide world class service to our clients, customers and partners nationwide.