Engineering Technician

About Twin Valley

Twin Valley is a fourth-generation family-owned broadband and communications company based in Kansas. We call small-town Kansas home, and we are fiercely committed to the long-term success of our neighbors. We have been innovating for more than 80 years to help unlock possibilities for families, businesses and communities for decades. As a full-service entertainment provider, we deliver hometown service with the cutting‑edge technology of the most connected cities.

With Twin Valley, you can tap into the larger world with the most reliable connections, delivered at blazing speeds.

At Twin Valley, team members enjoy the core values of a multi‑generational, family‑run business, combined with the competitive pay and benefits of a leading broadband and communications company. We live, work and play in the communities we serve, and many of our employees grew up in rural Kansas. So we have a special bond with our customers and take pride in providing cutting‑edge connectivity to our families, friends and neighbors.

It’s no wonder that Twin Valley keeps getting accolades, with recent “Best Places to Work” and “Business of the Year” award!

As Engineering Technician, you play a key role in accelerating organizational success by maintaining and updating telecommunications mapping records. You collect mapping information and maintain accurate mapping records for the company.

• Update maps
• Add new structures, drops and developments to maps
• One‑Call & USIC information
• Support outside plant construction and quoting processes
  • Mapping reports

• You embody and align with our core values and appreciate the strength and stability that comes from working with a values‑based company. You appreciate the power and efficiency of consistency in the “ways” we operate.
• You embrace change and have the resilience required to continually improve yourself. You can think creatively and can adapt to evolving situations.
• You understand the need to collaborate with your team members and other departments and that synergy comes from everyone rowing in the same direction.
• You are a self‑starter who is prepared to develop and execute your plan and deliver on quarterly goals on a consistent basis.
• You take what you do seriously, but you do not take yourself seriously and you know how to have fun in a professional environment. You are humbly confident and use your knowledge to build confidence without being arrogant.
• You have a unique ability to be more organized and detail‑oriented than most individuals and you understand that this ability is a key contributor to being successful in this role.

You successfully fulfill the following essential duties and responsibilities:

• Identify and implement ways to improve processes and increase work‑flow effectiveness and efficiency.

• Maintain close communication with operations staff to gather field information regarding telecommunications cables and associated facilities.
• Support the company by completing other duties as assigned.

• Create and maintain detailed telecommunications mapping information in mapping software to identify current routes, equipment, splicing and facilities.
• Verify data in mapping system and follow company procedures to ensure data accuracy.
• Receive and review field data for accuracy and completeness and update discrepancies discovered by operations staff during locates.
• Provide utility mapping support to internal and external customers and assist with data flow into and from the mapping system.
• Assist with permitting and land easements
• Perform mapping support functions, including updating internal maps, updating One‑Call and managing USIC.
• Update and maintain mapping software database, including accurate and timely input of drop records into company’s mapping software.
• Coordinate the mapping, inventory and reporting of network facilities, geographic boundaries, and subscriber plant information in the mapping system.
• Provide correct field mapping information
• Coordinate the mapping,…