VP​/AML Investigations Manager

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We’re nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We’re investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America.

Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits () .

Responsible for managing the AML Investigations team and overseeing the work streams responsible for performing AML investigations. Ensures AML investigations are performed timely and that recommended Suspicious Activity Reports (SARs) are submitted to FinCEN according to departmental guidelines.

• Manages, leads, and mentors AML Investigations Analysts, ensuring they have necessary training and resources to perform their roles effectively.
• Ensures AML investigations cases are assigned timely.
• Oversees the AML Investigations Analysts to ensure the appropriate disposition is reached on AML investigations cases.
• Monitors AML Quality Review (QR) results and provides coaching and feedback to the analysts.
• Collaborates with Quality Review (QR) and AML Investigations Lead Analysts to identify analyst coaching opportunities and engages the analysts to ensure optimal performance.
• Reviews high‑risk customer transactions to identify unusual and potentially suspicious activity.
• Reviews completed AML investigations cases and SARs for accuracy and completeness.
• Identifies higher risk customers through transaction monitoring and account reviews and refers the customer to AML Operations and Sanctions Director for inclusion on the high‑risk customer list.
• Recommends the exiting of customer relationships to AML Investigations Director due to suspected illegal, unusual or unauthorized activity.
• Assist with 314(b) requests and criminal subpoena process as needed.
• Works closely with the Bank’s Fraud Risk Management team to identify criminal and potential criminal activity against the Bank or its customers.
• Assists in preparing related documentation for upcoming examinations and audits, as requested.
• Assists other teams within BSA Administration and performs other duties, as necessary.

• Comprehensive knowledge of investigations and investigative techniques using the Internet, public websites and third‑party repositories.
• Comprehensive knowledge of BSA/AML laws (including Bank Secrecy Act, USA PATRIOT Act, US Treasury AML guidelines and OFAC requirements).
• Knowledge of AML monitoring software and case management systems.
• Ability to multi‑task and prioritize work projects to meet deadlines.
• Ability to utilize discretion and sound judgment in decision making.
• Ability to communicate effectively both verbally and in writing, including presentation skills.
• Ability to manage remote staff effectively.
• Ability to travel for business purposes.
• Ability to demonstrate initiative and accountability to meet work objectives.
• Ability to work independently and as part of a team.
• Ability to demonstrate effective organizational, time management and project management skills.
• Ability to maintain attention to detail.
• Skill in using computer and Microsoft Office, including Word, Excel, PowerPoint and Outlook.

• Bachelor’s degree in finance, criminal justice, or a related field, or commensurate work experience, required.
• Minimum of four (4) years’ work experience in AML (or comparable field), preferably focusing on SAR investigations.
• Minimum of two (2) years’ work experience in a financial institution, required.
• Minimum of two (2) years’ experience leading,…