Systems Programmer II

TARGET ENTRY SALARY: $85,696- $89,981 DOQ
POSITION OPEN UNTIL FILLED.

Under limited direction, the Systems Programmer II defines objectives, system requirements and formulates project plans relating to software technology or business methodology where technology can be consumed or enhanced.

Essential Functions :

-- Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Essential duties and responsibilities may include, but are not limited to, the following:

• Develops, programs, and designs high-quality, cost-effective information technology solutions to address the business needs of the City and its departments; creates and maintains software programs, components, or applications and supports the full life cycle development.

• Develops and implements available and emerging technologies, programs, components,and applications for the City use;meets and collaborates with staff from other departments to determine programming needs; sets expectations for software development delivery timeline and functionality.

• Supports database driven applications used within the City; troubleshoots system issues, determines root causes of issues, and works with end users to implement effective solutions.

• Performs database upgrades and migrations and ensures backups are operational; installs applications, maintains application upgrades, and coordinates with third party vendors to support program and application maintenance.

• Tests software and programming to ensure complete functionality and operation; verifies error handling, monitors software fixes, and documents all activities.

• Assists with training of staff and department on system programming, application usage, and other systems; creates training documentation; participates, develops, and assists various training programs to develop new skills and competencies, participates in vendor conventions, and ensures quality control in programming activities.

• Responds to and addresses technical emergencies; troubleshoots problems, identifies issues, and determines appropriate resolutions; backs up and debugs applications and systems and restores databases.

• Assists in the development and implementation of policies and procedures forsystem programming; participates in Requests for Qualifications and Requests for Proposals development response review.

• Performs other duties as assigned.

Licenses or Certifications:

A valid State driver's license is required.

Education and Experience:

Bachelor's Degree in Computer Science or related field AND three (3) years of professional level experience in systems analysis or programming; OR an equivalent combination of education, training, and experience may be considered.

Knowledge of–

• Internal systems including ASP.net, SQL, Power BI, SSRS, and SSIS

• System analysis and design procedures

• Troubleshooting and problem resolution

• Analytical and technical problem-solving techniques and skills

• Internal applications and programming activities

• Testing and developing design and programming guidelines and expectations

• Enterprise software processes

• Technology terminology and the abilityto communicate in laymen terms

• Customer Service and skills

• Equipment maintenance practices and methods

Skill in–

• Following oral and written instructions

• Identifying, analyzing, addressing, and resolvingsystemprogrammingissues

• Performing advanced programming work

• Training and mentoring other staff and programmers

• Responding and engaging with internal and external customers

• Monitoring and programming applications and internal systems and databases

• Reading, interpreting, and applying skills from software and hardware manuals

• Working with alltypes of technology when needed

• Operating a computer

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