Sales Engineer; Hybrid

Overview

Join the cybersecurity company that puts security first;
KnowBe4 powers an AI-driven Human Risk Management platform used by 70,000+ organizations to strengthen security culture. We are recognized as a Leader by G2 and Trust Radius with high customer retention, and we redefine what it means to be a trusted security partner in a complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace. Whether remote or in-person, KnowBe4 provides a collaborative and engaging environment.

As a Sales Engineer, you will bridge the gap between what prospects need and what our product delivers, turning technical features into clear business value during every sales conversation. You’ll partner with Account Executives to support the sales process by demonstrating capabilities, answering technical questions, leading proof-of-value engagements, and helping customers understand why our solution is the right fit. The successful candidate is curious about technology, enthusiastic about helping others understand complex concepts, and takes pride in being the technical resource that enables deals.

• Product Demonstrations: Deliver clear, engaging demonstrations that showcase our platform’s features and tailor presentations to each prospect’s security awareness challenges and use cases.
• Technical Support: Partner with sales to answer technical questions, address concerns about product limitations or integrations, and provide accurate information to move opportunities forward.
• Proof of Value Execution: Lead structured POV engagements, set up trials with prospect teams, ensure successful implementation, and demonstrate measurable results.
• Customer Discovery: Participate in sales calls to identify technical pain points, understand customer environments, and gather information to position our solution effectively.
• Problem Resolution: Troubleshoot and research basic technical issues during the sales process, escalating complex scenarios as needed while providing timely responses.
• Sales
  
  Collaboration:
  
  Support Account Executives by contributing technical perspectives during deal planning and translating customer needs into product solutions.
• Continuous Learning: Participate in training, seek out learning resources, and build expertise in our product and the cybersecurity landscape.

• You're the kind of technical professional who enjoys explaining how things work and staying organized across multiple engagements.
• 1+ year of presales experience or equivalent combination of technical and sales experience, preferably in cybersecurity, SaaS, or technology environments.
• Strong technical foundation in cybersecurity or related fields; ability to discuss threats, compliance, and architecture credibly with IT and security teams.
• Excellent communication skills to explain technical concepts clearly to non-technical audiences.
• Natural organization and follow-through with ability to manage multiple engagements and own commitments.
• Collaborative mindset with interpersonal skills to work alongside sales and contribute to team success.
• Growth orientation
  —proactive in developing skills, welcoming feedback, and learning new technologies and methodologies.

• Familiarity with security awareness training, phishing simulation, or compliance management concepts
• Experience with mail environments, Active Directory, or common IT infrastructure

• Career Launch Pad: Build a foundation in technical sales with clear advancement opportunities.
• Skill Development: Structured training, certifications, hands-on customer work, and mentorship from experienced Sales Engineers.
• Hybrid Flexibility: 3-day in-office balance with collaboration and flexibility for customer calls and demos.
• Customer Impact: Work with organizations solving real security challenges and see how your expertise protects people and enables deals.
• Collaborative Culture: An environment where knowledge is shared and wins are celebrated together.

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses. For details about benefits by location, please visit

Note:

An applicant assessment and background check may be part of the hiring procedure.

Equal Employment Opportunity
:
Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, sexual orientation, or any other characteristic protected by law. If you require reasonable accommodation, please visit