Commercial Lines Underwriter Assistant Job Clearwater area,Florida USA,IT/Tech

Position: Commercial Lines Underwriter Assistant Support

Frank Winston Crum Insurance (FWCI) issues Workers’ Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 42 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services.

What has not changed though is the firm’s commitment – echoed throughout the family of companies – “always to do the right things for the right reasons!”

The Role You’ll Play to Create Success

We are excited to announce our search for a full-time Commercial Lines Underwriter Assistant Support! In this role, you will have the opportunity to impact the Frank Crum business everyday.

Prepares and processes Loss Run Reports.

Works on a wide variety of special projects as assigned by management.

Ensures timely and accurate data entry of policy files.

Processes accurate work items received from agents, customers, and service providers.

Monitors e‑mail box for communications from agents and customers

Researches and reviews databases, reports, policy information and other on‑line sources to perform required tasks.

Processes and services new and renewal business.

Processes change requests for coverage modifications, updates to policy, and process cancellations.

Participates in project work including but not limited to research, policy clean‑up, and project quality review.

Assists with agency and customer communications via email and other approved methods of communication.

Updates policies as approved by Underwriting.

Stays abreast of changing department procedures and processes.

Uses current systems effectively and follows set procedures.

Maintains department quality standards by assisting your team to achieve service/quality levels and targets.

Clocks in and out consistently and accurately by using the electronic timeclock system for all time worked and does not perform any work when not clocked‑in.

The Attributes We Seek

High school diploma or equivalent is required. Knowledge of modern office methods and procedures. Ability to follow Company guidelines, rules and procedures including reporting to work on time prepared to perform duties of the position.

Our Competitive Benefits

Health Insurance is zero dollar paycheck cost for employee’s coverage and only two‑hundred‑forty‑five dollars a month for family!
Dental and Vision Insurance
Short Term Disability and Term Life Insurance at no cost to the employee
Long Term Disability and Voluntary Term Life Insurance
Supplemental insurance plans such as Accidental, Critical Illness, Hospital Indemnity, Legal Services and Pet Insurance
401(k) Retirement Plan where Frank Crum matches 100% of the first 4% the employee contributes, and the employee is immediately vested in the employer match
Employee Assistance Program at no cost to the employee
Flexible Spending Accounts for Medical and Dependent Care Reimbursement
Health Savings Account funded by Frank Crum
Paid time off and holiday pay
Education reimbursement
PTO cash out
Tickets at Work
Access to the Corporate America Family Credit Union
Employee and client referral bonus programs
Paid volunteer time

What’s Special About Frank Crum

Frank Crum, a family‑owned business‑to‑business entity since 1981 made of several companies:
Frank Crum Corporate (a professional employer organization), Frank Crum Staffing, Frank Winston Crum Insurance Company, and the Frank Crum Insurance Agency - all based in Clearwater, Florida. This “family of employer solutions” employs approximately 400 people who serve over 4,000 clients throughout the United States. Frank Crum employees are trained to deliver high value through exceptional customer service and treat clients and coworkers like family.

By living by our Brand Pillars (Integrity, Affinity, and Prosperity) employees are recognized at quarterly events for exceptional customer service and milestones in tenure.

The Frank Crum headquarters spans 14 acres and includes a cafe, subsidised for employees. Menus include made‑to‑order breakfast, hot lunch options and even dinners that can be ordered to‑go, all at very…


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