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Product Support Analyst - User Support & Lead

Job in Clearwater, Pinellas County, Florida, 34623, USA
Listing for: Bank OZK
Full Time position
Listed on 2026-01-01
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 60000 - 80000 USD Yearly USD 60000.00 80000.00 YEAR
Job Description & How to Apply Below
Position: Product Support Analyst - User Support & Knowledge Base Lead
A U.S. banking institution is seeking a Product Support Analyst responsible for leading user support for employee-facing applications. The candidate must possess excellent communication and customer service skills, with a bachelor's degree or equivalent experience required. The role involves developing product knowledge, handling support requests, and creating training materials. The position offers generous benefits and opportunities for career growth within an industry-leading organization.
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