Construction Defect Technical Claims Specialist; Temp
Listed on 2026-10-05
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Insurance
Insurance Claims, Insurance Analyst
Frank Crum is a Top Workplace!
Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 45 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services.
What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"
Frank Crum is a Top Workplace!
Frank Winston Crum Insurance (FWCI) issues Workers' Compensation and General Liability policies by offering flexible coverage and payment options to meet the varied needs of businesses. Over the years, FWCI has grown from a single-state insurance carrier to one that is licensed in 45 states and continues to expand. In addition to regional and product line growth, FWCI has enhanced its value-added services.
What has not changed though is the firm's commitment - echoed throughout the family of companies - "always to do the right things for the right reasons!"
to learn more about Frank Crum!
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The Role You'll Play to Create Success
We are eager to announce a Temporary Construction Defect Technical Claims Specialist position filled with many exciting opportunities! This job contributes to the mission of Frank Crum by adjusting the most complex construction defect claims in the company’s inventory and assisting in establishing the best and most cost-effective strategy for handling this claim type.
- Investigates, evaluates and brings to timely resolution an inventory of the most complex construction defect claims in the company’s inventory of which most are litigated and may involve large projects in accordance with established claim handling standards and applicable state regulations and laws
- Understands construction defect coverage issues and handles complex coverage issues related to sub-contractors, additional insured tenders by General Contractors and developers, Florida Chapter 558 process and issuing reservation of rights letters and denial of coverage letters
- Understands and interprets construction contracts and applies risk transfer when appropriate
- Negotiates time on risk and the duty to defend and indemnify with liable insurers when appropriate
- Manages litigation proactively and works well with defense counsel and insureds to reach optimal outcomes.
- Demonstrates a strong knowledge and utilization of resolution techniques such as high low agreements, proposals for settlement, offers of judgement to obtain optimal outcomes
- Demonstrates an understanding of how to evaluate and respond timely to time limit demands, consumer complaints and Department of Insurance Complaints including Civil Remedy Notices often filed in construction defect claims
- Demonstrates a strong knowledge of residential and commercial building construction, repair processes, and knows how to review and analyze the accuracy of damage reports prepared by contractors, engineers, and appraisers in order to assess property damage and construction defects damages
- Demonstrates strong negotiations skills in alternative dispute resolution forums such as mediations and assists in finding early resolutions in order to obtain optimal outcomes when appropriate
- Demonstrates an understanding of reserving requirements and philosophies and is able to maintain appropriate reserves on all assigned claim files
- Prepares reports detailing claim status, payments and reserves
- Engages in timely and effective communication with the appropriate parties and documents the claim file…
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