Deputy Director Operations, PL

Deputy Director Operations, 4PL+

Deputy Director Operations, 4PL+

The 4PL+ portfolio consists of multiple projects supporting government and commercial customers in aerospace and manufacturing. The group delivers quality support, metrology services, warehousing and logistics, asset management, and industrial maintenance at over 30 worldwide locations.

The Deputy Director of Operations, 4PL+, works in a hybrid role to support the entire portfolio and the Senior Director. Responsibilities include ensuring customer delivery, quality, cost controls, safety, people management, and overall contract execution. The position supports strategic business goals, aligns with customer requirements, and oversees multiple projects, driving customer satisfaction and business growth.

• Work with customer focal points to drive daily tactical activities.
• Develop strong customer relationships and ensure satisfaction across all programs.
• Develop and execute corrective action plans when necessary.
• Apply best practices for operational excellence across all contract requirements and initiatives.
• Coordinate with project/program managers to develop and track key performance indicators, analyze variances, and create recovery plans.
• Support all business development initiatives, including organic growth and new ventures.
• Ensure all programs meet contract requirements and deliverables.
• Organize and lead quarterly business reviews, monthly performance reviews, and Voice of Customer discussions.
• Implement technology improvements such as automation and artificial intelligence where applicable.
• Coordinate and develop process improvement initiatives and portfolio projects.
• Be willing to travel up to 25% of the time.

Specific contract requirements regarding education and experience will prevail.

• Undergraduate degree (Bachelor of Science) with 15+ years of experience in aerospace or manufacturing operations.
• Previous experience managing over 20 employees.
• Secret clearance or ability to obtain a Secret clearance within six months.
• U.S. Citizenship required due to client requirements.
• Excellent written and verbal communication skills.
• Excellent presentation skills.

• Advanced degree in business administration, engineering, or a technical field.
• PMP certification.
• Experience working with senior leadership.
• Experience working with technical content.

Competitive lifestyle benefits may include a 401(k) plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. K  supports career advancement through professional training and development.

At K , we are passionate about our people and our Zero Harm culture, which is at the heart of our commitment to being a People‑First company and fostering an environment where everyone can belong, connect, and grow. We deliver – together.

K  is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status, or any other characteristic protected by federal, state, or local law.