Office Manager

Office Manager

Clearwater, FL
• Full-Time

We are seeking an organized, proactive, and people-focused Office Manager to support daily operations and ensure compliance, efficiency, and exceptional service across our home healthcare office. This role plays a critical part in supporting leadership, staff, and clients while maintaining regulatory compliance and operational excellence.

The ideal candidate is a strong communicator, skilled multitasker, and natural leader who thrives in a fast-paced healthcare environment and is passionate about serving seniors.

• Ensure compliance with all federal, state, and local regulations, as well as Interim Health Care policies and procedures
• Assist the Franchisee in establishing, monitoring, and maintaining office compliance standards
• Receive referral calls, complete client intake documentation, and coordinate scheduling for home care and staffing assignments
• Maintain accurate and up-to-date client records and employee personnel files
• Perform human resources functions, including recruiting, interviewing, onboarding, training, and staff motivation
• Verify client insurance and ensure proper documentation is completed
• Assist with payroll processing and review vendor invoices for Accounts Payable submission
• Promote the agency through client education, referral relationships, and marketing support
• Ensure care orders are completed by qualified personnel in a timely manner
• Identify issues or concerns and take appropriate action to resolve them
• Support administrative and clerical tasks as needed, including mail distribution
• Build and maintain strong client and referral source relationships to drive customer satisfaction
• Handle sensitive information, including Protected Health Information (PHI), in accordance with privacy and security requirements
• Ability to meet all federal and state background check requirements

• Strong verbal and written communication skills
• Excellent problem-solving and analytical abilities
• Ability to multitask and manage competing priorities in a deadline-driven environment
• Demonstrated ability to develop, retain, and lead a high-performing team
• Customer-service oriented with a professional and compassionate approach
• Proficient in computer systems and office software, including document creation and basic financial analysis
• Strong organizational and time-management skills

• Primarily office-based work environment
• Flexible schedule, including occasional evenings as needed
• Local and occasional out-of-town travel may be required
• Light physical activity, including occasional lifting up to 20 lbs
• Frequent sitting, standing, or walking throughout the workday

• Meaningful work supporting seniors and families
• Collaborative and supportive team environment
• Opportunity to make a direct impact on office operations and client care
• Stable, growing healthcare organization