Retail Product Quality and Regulatory Compliance

Retail Product Quality and Regulatory Compliance (Clearwater, FL)

Retail Product Quality and Regulatory Compliance

Location: Clearwater, FL

Employment Type: Full-Time | Onsite

Nicole Tonic Studios, a division of Nicole Craft Brands, focuses on developing, designing, marketing, and innovating our proprietary lines of craft products. To round out our compliance team and ensure that all goods we produce meet quality standards, retailer requirements, and all applicable regulatory and safety laws we are looking to fill our Product Quality and Regulatory Compliance position.

This role will work on our quality control processes from starting with product development through production and distribution, ensuring compliance with both U.S. and global regulatory standards. Additionally, this role serves as a liaison between internal teams, third-party testing labs, and major retail partners such as Walmart, Target, Amazon, Hobby Lobby, and Meijer.

This is a newly-created
role
, offering the chance to build processes, shape how the position operates, and grow with the business rather than simply maintaining the status quo. If you thrive in a collaborative, fast-paced small business setting where everyone pitches in, this role is for you and this is what a typical day could look like:

• Review product inspection reports from overseas factories that come in overnight and provide feedback prior to goods shipping.
• Review physical production samples and contact the factory to approve or make necessary corrections.
• Review new product bill of materials/packaging from PD to determine what testing the product will need and/or if any warning labels need to be added depending on product type (like Prop 65).
• Reviewing factory audit reports and work on CAPAs.
• Determine if products purchased need additional testing/certification for selling to new accounts and for products being drop shipped from overseas factories to other countries, like Mexico and Australia.
• Help our PD/Sourcing team understand the compliance requirements to onboard new factories if they have to be certified to ship to major retailers such as Walmart and Target.
• Collect, organize and provide MSDS documents to customer service team.
• Maintain and upload compliance documents to internal portal and customer portals.
• Develop QC checklists by product type to help overseas inspectors know what to look for.

Oversee and maintain quality control and assurance processes to ensure products meet safety, performance, and labeling standards. Conduct inspections, audits, and testing to verify compliance with company and retailer requirements. Collaborate with internal teams and suppliers to address quality issues, implement corrective and preventive actions, and maintain accurate quality documentation and records.

Ensure all products comply with applicable U.S. federal, state, and international regulations—including but not limited to CPSC, ASTM, CPSIA, FHSA, REACH, RoHS, EN71, and other regional standards. Monitor evolving global regulations and coordinate product safety testing with accredited labs. Support creation and review of product packaging, labeling, and marketing claims, while maintaining complete regulatory and safety documentation.

Oversee import and export compliance by preparing and verifying all required documentation—such as Safety Data Sheets, Certificates of Origin, and Declarations of Conformity—are accurate and up to date. Collaborate with logistics and supply chain partners to ensure shipments meet international transport and hazardous materials regulations. Maintain awareness of and compliance with U.S. Customs, trade, and global regulatory requirements for exported goods.

Manage retailer and customer compliance by interpreting and applying specific requirements for major retail partners such as Walmart, Target, and Amazon. Ensure all necessary documentation is accurately maintained and uploaded to retailer compliance portals and certification systems.

Drive continuous…