Part-Time Sales Teammate

Summary:

The Sales Teammate’s primary responsibility is to fulfill Buckle’s mission statement: “To create the most enjoyable shopping experience possible for our Guests.”
Sales Teammates perform a variety of sales, merchandising, and operational tasks assigned by Store Management (e.g., cashiering, merchandise display, pull, register procedures, and routine cleaning of facilities).

• Greet Guests with a friendly, engaging attitude and consistently provide legendary service.
• Answer questions regarding the store and its merchandise.
• Recommend, select, and help locate or obtain merchandise based on Guest needs and desires.
• Anticipate and fulfill Guest’s needs by suggesting additional items and creating a wardrobe experience.
• Demonstrate products utilizing product knowledge and sales education, and share that knowledge with the Team.
• Maintain and share knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
• Remain consistent on personal sales and look for opportunities to impact Teammates’ presentations with the Sales Presentation Guide (SPG).
• Achieve personal sales‑per‑hour, average sales, and total net sales goals set by Store Management.
• Provide legendary service throughout the store in the Front 5, sales floor, fitting rooms, and the register area.
• Help Guests try on or fit merchandise.
• Check out and bag purchases.
• Prepare merchandise for alterations.
• Know all exchange and return procedures for Guests and exhibit the ability to turn them into a show‑making opportunity.
• Fill out and effectively use the Sales Presentation Guide (SPG) daily to accomplish goals.
• Meet or exceed performance standards in all Buckle business builders and guest loyalty areas, including fit appointments, Buckle credit card, and guest connect.
• Place special orders or call other stores to find desired merchandise.
• Maintain and build good Guest relationships to develop a client‑based business.
• Develop and maintain knowledge of Buckle’s customer service expectations to meet every Guest’s needs.
• Consistently perform leadership actions and maintain high standards, whether or not the Manager is present.

• Consistently recognize recruiting opportunities by utilizing Jobs & Careers cards, email referrals, and Teammate Recommend.
• Create relationships through Guest Loyalty and Guest Preferred.
• Maintain a professional and respectful attitude at all times, creating a positive floor culture.

• Present merchandise to maximize sales and achieve optimum merchandise turn.
• Stay current on product range.
• Work with other Teammates and Guests to identify product improvements, new product ideas and feedback.
• Ensure the sales floor is consistently sized and new freight is appropriately displayed.

• Work a flexible schedule, including mornings, evenings, weekends, and days after Thanksgiving and Christmas as required.
• Open and close cash registers, use magnetic card readers, count money, separate charge slips, coupons, and vouchers, balance cash drawers, and make deposits.
• Watch for and recognize security risks and thefts, and know how to prevent or handle them.
• Follow all Loss Prevention guidelines, including daily bag and purse checks.
• Develop and maintain knowledge of Point of Sale (“POS”) procedures.
• Understand and execute all policies regarding payments, exchanges, and Loss Prevention practices.
• Perform merchandising tasks such as handling freight, re‑merchandising, preparing displays, completing price markdowns, and transfers.
• Consistently maintain a clean, organized and shoppable store to fulfill Buckle’s mission statement.
• Provide feedback to Store Manager and Leadership Team regarding merchandise handling concerns.
• Communicate any policy violations and Teammate or Guest concerns to Store Manager, District Manager, and/or Human Resources in a timely, confidential manner.
• Understand and apply Buckle’s Code of Ethics and all Buckle policies, procedures, and handbooks.
• Fulfill mission statement by performing job duties with a high level of customer service while contributing to a positive team spirit.
• Complete…