Seasonal Worker
Listed on 2026-01-01
-
Retail
Retail Associate/ Customer Service, Customer Service Rep
Overview
The Seasonal Worker is responsible for delighting Thorntons guests with prompt and courteous service, maintaining merchandise, and supporting store goals and initiatives.
Responsibilities- Delivers guest service with a “how may I help you” attitude. Looks for opportunities to delight guests and follows instructions from store management.
- Rings all sales as discussed in the operations procedures.
- Assures proper sale and accounting of money orders/lottery during shift.
- Accurately accounts for price overrides, store use of merchandise, voids, returns, and waste.
- Keeps coolers, fast lane merchandise, store shelves, and displays fully stocked and fronted at all times.
- Cleans and maintains equipment and prepares high‑margin products such as coffee and fountain drinks.
- Uses suggestive selling techniques to suggest items that complement guests’ purchases and asks their membership status at the beginning of every transaction.
- Ensures that the Store Management is made aware of all sales, cash, or operating discrepancies.
- Cleans windows, floors, shelving, counters, gas pumps regularly, and restrooms per store operating procedures (daily checklist).
- Clears the parking lot and grounds surrounding the store as needed.
- Advises store management of any maintenance or safety problems.
- Practices safe working habits that align with company safety rules.
- Properly uses the Guest Service Department for guest service issues.
- Stays familiar with all Thorntons policies applicable to the SW position as outlined on the Internal Network.
- Adheres to all city, county, and state alcohol and tobacco and all other applicable laws and regulations.
- Performs additional duties as assigned.
- Maintains PAR levels as outlined on the PAR sheet per store expectations.
- Education
:
High School Diploma or GED. - Experience
:
All experience will be considered. - Knowledge/Skills
:
Ability to speak, read, understand, and write English. Ability to perform accurate mathematical calculations. High energy and strong work ethic. Excellent interpersonal skills. Strong guest‑service skills. Works well with others in a team environment. Sufficient visual acuity to check identification and process money orders. Ability to read and understand instructions for operating electronic cash registers and other equipment. Ability to read electronic fuel reports. - Equipment/Special Expertise
: N/A. - Other Considerations
:
Must be able to climb a ladder to clean windows, stock shelves, make price changes, etc. Properly records time on the TOTS systems and signs a time report verifying all hours worked. Understands that company funds are not available for personal use.
- Weekly pay.
- Free dispensed beverage during your shift.
- A free meal per shift.
- Medical, dental, and vision coverage.
- 401(k) plan with company matching contribution.
- Vacation and sick leave.
- Life insurance.
- For a full list of benefits and eligibility please visit
Thorntons LLC is committed to being an Equal Opportunity Employer, and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require a reasonable accommodation as part of the application process, please contact applicationa
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