Parts Specialist

St. Petersburg, FL | $15.00–$26.95 | Part‑time | Entry level

The Parts Specialist will provide all retail and installer customers with a high level of service. The position also supports store management in the accomplishment of assigned tasks. Bilingual candidates are encouraged to apply.

• Follow and promote all company customer service programs such as Hi‑5, Low Price Guarantee, Rock the Call, Related Selling, Rock the Lot, etc.
• Promptly greet retail/walk‑in customers in a friendly, courteous manner and assist them in selection of merchandise.
• Assist managers and/or installer service specialists in serving professional customers as needed and directed.
• Complete assigned company training relevant to the position.
• Provide excellent telephone service by answering calls according to policy, looking up parts and quote prices, recommending premium/related items, and offering the Low‑Price Guarantee.
• Accurately maintain and secure the cash drawer, accept cash and/or checks, make change, and process credit card transactions.
• Process exchanges and returns for credit in a friendly manner, in accordance with company policies and procedures.
• Address and resolve customer complaints in a friendly manner.
• Assist with daily image maker, planogram updates, freight receival, stocking shelves, fronting and facing, cleaning, etc.
• Prepare new, core, and warranty merchandise returns to be shipped to distribution center; assist with monthly stock adjustments, inventory cycle counts, etc.
• Operate brake lathe and other store test equipment after training is completed and company requirements are met.
• Perform in‑store services for customers where state and local laws allow (install wipers, test and charge batteries, test charging system, scan vehicle trouble codes, replace headlight capsules, etc.).
• Occasionally drive a delivery vehicle as required, meeting company‑mandated driving eligibility requirements.
• Complete additional duties as assigned.

• Ability to quickly match alphanumeric sequences
• Ability to provide outstanding, friendly, and professional customer service
• Multitasking capability: handling customers on the phone and in store simultaneously

• Familiarity with automotive parts, cataloging, Weatherly Index system, and automotive sales or service
• ASE certification
• Fluency in multiple languages (Spanish highly desired)

• Competitive wages & paid time off
• Stock purchase plan & 401(k) with employer contributions starting day one
• Medical, dental, & vision insurance with optional FSA
• Team member health/wellbeing programs
• Tuition educational assistance programs
• Opportunities for career growth

O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information, or another protected status as defined by local, state, or federal law, as applicable.

Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to  or call  option and provide your requested accommodation and position details.