Gas Sales Representative

ENTRY SALARY: $52,128.97 - $54,735.41 BASED ON QUALIFICATIONS

This position offers a competitive base salary plus the opportunity to earn additional compensation through sales commissions based on qualifying sales performance.

Under general supervision, the Gas Sales Representative performs professional outside sales activities to promote and expand CGS Energy's residential and commercial natural gas services appliance sales and customer base. Provides expertise to both potential and existing customers on gas products and information.

• Responds to and answers customer inquiries and requests regarding gas products, benefits of gas and natural gas usage, and most effective service for specific needs; performs extensive sales work to enhance revenue and grow the department and its services.

• Determines gas and supply needs, develops, track and follow-up on quotes for installation, and prepares necessary paperwork to install and establish services for customers; travels to residential and commercial customers to solidify sales and answer questions.

• Processes orders, collects payments, and provides assistance for various other sales and gas related transactions; provides product knowledge and information regarding service concerns.

• General knowledge of gas building codes, general plumbing knowledge, permit requirements, appliance performance/specs and gas energy conversions.

• Coordinates and organizes the installation and turn on of services; communicates with installation crews and customers, evaluates schedules, estimates installations, communicates with the warehouse, provides customer service, and reviews completed jobs.

• Checks emails develops appropriate and timely responses; communicates with customers regarding order confirmations, credit card receipts, and appliance/parts pick up times for customers; maintains calendar of installations and current jobs; updates customer information, estimates, and services.

• Drafts and creates advertisement for promoting appliances; collaborates with Marketing to approve printing for publications, direct mass mailing initiatives, compile customer data, and select key demographics to market towards.

• Meets, engages, communicates, and collaborates with various contractors on jobs to ensure proper installation and delivery set up for services; effectively manages their schedule, provides direction and expertise on piping and related questions.

• Markets and advertises natural gas services; determines effective ways to promote services and bring new offerings to market.

• Provides assistance and support for staff handling sales specifics with customers; addresses customer questions and forwards concerns to various departments and appropriate staff; answers questions regarding progress, installation, permitting, and sales.

• Attends tradeshow/conferences and various after-hours functions such as Chamber of Commerce meetings, homeowner association meetings, professional organization meetings and other related functions to promote the use of natural and propane gas.

• Performs other dutiesas assigned.

A valid State driver's license is required.

This position is required to operate the below equipment, machines, tools, and other work aides:

Fax, copier, phone, radio, computer, vehicles, and other equipment as assigned.

High School Diploma or G.E.D. Certificate AND six (6) months of vocational training supplemented by one (1) year of sales and/or customer service experience. Experience with Natural/LP gas is preferred.

• Gas industry and gas equipment

• Basic building codes
• Appliance clearances
• Sales and marketing
• Estimating and quoting services
• Product lines and services

• Department policies and protocols

• Selling and marketing gas, appliance, andsupply services
• Writing proposals and determining necessary services
• Establishing and maintaining good relationships
• Dealing tactfully and professionally with the public
• Operating a computer with general proficiency