Jr. Revenue Training Specialist; Hybrid

Jr. Revenue Training Specialist (Hybrid)

5 days ago Be among the first 25 applicants

Join the cybersecurity company that puts security first; literally and without compromise. At KnowBe4, our AI-driven Human Risk Management platform empowers over 70,000 organizations worldwide to strengthen their security culture and transform their workforce from their biggest vulnerability into their strongest security asset. As the undisputed industry standard with unusually high customer retention rates and recognition as a Leader by G2 and Trust Radius, we're not just providing security awareness training - we're redefining what it means to be a trusted security partner in an increasingly complex threat landscape.

Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to local outings, there is always something exciting happening at Know Be
4.

• Support the facilitation of sales development initiatives, contributing to the training of a high-performing salesforce within the apprenticeship program.
• Help conduct skills-based assessments and participate in role-plays and practical exercises to aid in evaluating trainees’ knowledge and identifying skill gaps.
• Assist in monitoring performance metrics and statistics for revenue trainees, providing insights for improvement and helping implement corrective training interventions.
• Ensure adherence to KnowBe4 policies and procedures during training sessions and assist in coaching efforts to enhance data accuracy and customer handling.
• Collaborate with various teams to support alignment between training programs and organizational goals, policies, and procedures.
• Offer basic feedback regarding trainee performance and potential, working under the guidance of more senior team members and collaborating with HR and hiring managers.
• Utilize learning management systems (LMS) and digital platforms to assist in tracking training delivery and maintaining records of trainee progress.
• Begin building knowledge of industry trends, best practices, and emerging technologies in sales and customer success to contribute to the continuous improvement of training offerings.

• High school diploma or GED is required.
• A minimum of 1 year of proven work experience in sales, sales management and/or quality control in a sales-related role.
• Experience with Gmail and Google Docs.
• Experience with MS Office (Word and Excel).
• Experience with web browsers (Chrome, Internet Explorer, etc.).
• Strong verbal and written communications.
• Excellent time management and organization skills.
• Excellent listening skills.
• Ability to find the root cause of why an employee may be struggling.
• Strong statistical analysis skills.
• Strong skills in working with people.
• Strong skills in developing plans and drills to help employees.

We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition reimbursement, certification reimbursement, and certification completion bonuses - all in a modern, high-tech, and fun work environment. For more details about our benefits in each office location, please visit

Individuals seeking employment at KnowBe4 are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable federal, state, or local law. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please visit  No recruitment agencies, please.