Master Jeweler

International Diamond Center Clearwater, Florida, United States

Master Jeweler

Job Summary
The Master Jeweler is responsible for performing advanced jewelry repairs, restoration, fabrication, and customization while maintaining the highest standards of craftsmanship, quality, and attention to detail. This role requires extensive knowledge of precious metals, gemstones, jewelry construction, and repair techniques. The Master Jeweler will independently manage daily repair shop operations, troubleshoot complex repairs, ensure efficient turnaround times, maintain workshop supplies and equipment, and deliver exceptional workmanship that meets company standards and customer expectations.

• Perform advanced jewelry repairs, restoration, sizing, soldering, stone setting, polishing, and finishing on a variety of jewelry pieces and precious metals.
• Diagnose and complete complex repairs involving rings, bracelets, necklaces, clasps, pins, prongs, and other jewelry components.
• Resize rings and other jewelry made from various precious metals while maintaining structural integrity and original design.
• Fabricate, reshape, restyle, and customize jewelry using hand tools, specialized equipment, and appropriate techniques.
• Cut, shape, form, and finish precious metals to create, modify, or restore jewelry pieces.
• Evaluate jewelry condition and workmanship to determine appropriate repair methods and ensure quality results.
• Inspect completed repairs to verify accuracy, durability, appearance, and adherence to established quality standards.
• Independently establish, organize, and manage daily repair shop operations, including workflow, prioritization, and timely completion of repairs.
• Maintain repair equipment, tools, and a clean, organized, and safe work environment.
• Monitor, order, and maintain necessary jewelry-making materials, supplies, and workshop inventory.
• Follow all safety procedures and proper handling practices for tools, equipment, precious metals, and gemstones
• Manage multiple repairs simultaneously while maintaining accuracy, productivity, and established turnaround times.
• Communicate effectively with management, sales associates, and other team members regarding repair needs, progress, and completion timelines.
• Provide technical guidance and support to team members regarding jewelry repairs, craftsmanship, and proper handling procedures as needed.
• Work independently while contributing to a collaborative team environment and supporting overall store operations.

• Extensive professional experience in jewelry repair, restoration, fabrication, and customization, with demonstrated Master Jeweler-level craftsmanship.
• Advanced knowledge of precious metals, gemstones, jewelry construction, soldering, stone setting, sizing, and finishing techniques.
• Proven ability to independently diagnose and complete complex jewelry repairs.
• Demonstrated ability to establish and manage an organized, efficient jewelry repair workshop.
• Strong attention to detail and commitment to quality workmanship.
• Excellent problem-solving, troubleshooting, and follow-up skills.
• Strong verbal and written communication and interpersonal skills.
• Ability to prioritize responsibilities, multitask, and meet deadlines in a fast-paced retail environment.
• Strong organizational and time-management skills.
• Basic computer skills and the ability to learn and use company systems as needed.
• Ability to work independently and collaboratively with management and team members.
• Positive attitude, professional demeanor, and a commitment to exceptional customer service.
• Self-motivated, dependable, and accountable, with a strong work ethic.
• Punctuality and consistent…