Warehouse Associate

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Now is the best time to join Johnstone Supply. The Warehouse Associate is responsible for receiving, order filling, stock replenishment, customer will call, and inventory cycle counts. Our customers are professional certified Technicians and Contractors who come to Johnstone for product selection, expertise, and quality service.

• Receives product into the warehouse by unloading trucks, using a forklift, pallet‑jack, electric pallet‑jack, or by hand.
• Ensures shipments received are in good condition and accurate by inspecting freight for damage, signing freight bills, verifying quantity ordered versus quantity received, checking all shipments against packing lists and for damage, and completing necessary paperwork for reimbursements or discrepancies. Use of RF scanner is essential.
• Replenishes stock (put‑away) by utilizing material handling equipment or by hand with the use of RF scanners. Replenishment may include re‑restocking of picking stock, filling bin boxes, facing cartons, storing pallets in racks, checking for product mixing, and rotating product where needed.
• Fills customer orders by picking product using RF scanner, ensuring accuracy by scanning barcodes, and placing/packing product into cartons or onto a pallet to provide damage‑free shipment.
• Ensures inventory accuracy by participating in user‑directed cycle counts, verifying discrepancies, and inputting correct counts into the RF Warehouse Management System.
• Services customers' needs at the Will Call Counter by providing friendly, accurate and prompt fulfillment of orders.
• Resolves problems or issues by working cooperatively and professionally with coworkers and supervisors.
• Maintains and exceeds department standards for accuracy and efficiency.
• Maintains a safe work environment by following current warehouse safety rules, maintaining equipment and a clean work area where cardboard, paper, and plastic debris are disposed of properly.
• Performs other duties and responsibilities as requested to maintain smooth warehouse operations.

• High School or general education degree (G.E.D.)
• Three to six months related experience and/or training or equivalent combination of education and experience.
• Basic skill level in use of personal computers and RF scanner units to perform general warehouse work.
• Ability to add, subtract, multiply and divide using whole numbers, common fractions and decimals.
• Skill in communicating with others to resolve problems and get results.
• A high level of detail orientation is required to meet warehouse operational standards.
• Maintains organized work processes, materials, and files.
• Ability to work with others in a team‑based environment.
• Desire to support and meet the needs of customers, employees, and the company as a whole.

• Competitive wage and health and wellness benefits including customizable plans for medical, dental, vision coverage, and alternative care options.
• Paid Time Off (PTO) – 3 weeks for individual contributors and 4 weeks for leaders.
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting.
• Holiday pay for 7.5 holidays per year.
• Employer‑subsidized medical, dental, and vision plans.
• Employer‑paid life insurance and long‑term disability.
• Voluntary short‑term disability, accident and critical illness insurance.
• 24/7 access to virtual care/telehealth options and parental time off.
• Flexible spending accounts (FSA).
• $100 wellness reward for completing an annual health check‑up.
• Employee Assistance Program (EAP) for you and your family.
• Coverage for chiropractic, acupuncture, and massage therapy services.
• Tuition reimbursement up to $5,250 per year.
• Employee referral bonus program – earn up to $4,000 per year.
• Employee service milestone recognition program.
• Employee discounts on products and retail discounts.
• Variety of incentive plans for employees.
• Bi‑weekly pay days on every other Friday.
• Opportunity to apply for the John M Shank Memorial Scholarship Fund, available to employees and children of employees.

EOE & E‑Verify participating employer.

Johnstone Supply is North America’s leading wholesale distributor of HVACR equipment, parts, and supplies. With over $4 billion in annual sales, we partner with industry leaders such as Daikin, Goodman, Honeywell, Johnson Controls, Google, and Fujitsu to provide contractors with world‑class products, technical expertise, and quality service.