Cleburne Bakery - Overnight Food Service Rep - Part-Time
Listed on 2026-01-01
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Retail
Customer Service Rep
Cleburne Bakery - Overnight Food Service Rep - Part-Time
Join to apply for the Cleburne Bakery - Overnight Food Service Rep - Part-Time role at H‑E‑B.
H‑E‑B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
ResponsibilitiesAs a Food Service Representative, you’ll provide a well‑stocked, well‑maintained department while providing superior customer service. You’ll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety/sanitation standards. Once you’re eligible, you’ll become an owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service.
Customer Service- Provide superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products and assists them with selections
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed (e.g., basic set‑up and clean‑up processes)
- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
- Cleans and sanitizes display cases
- Opens/maintains equipment properly
- Complies with H‑E‑B food safety and sanitation standards
- Complies with department / Store operating procedures
- Records production and shrink to aid in production planning
- Assists in technical areas such as baking, frying, and decorating
- Culls bakery products for poor quality or expiration dates
- Takes care of service counter customers
- Uses ordering system applications
- Uses Fresh Production Planner
- Performs inventory management processes (MSI, PAW) as required
- If applicable, ensures catering orders are prepared and ready in time for Customer pickup
- Performs all sanitation and maintenance tasks for Deli slicers
- Serves or packages products at customer's request
- Educates customers on preparation/reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops, or otherwise prepares food for chef
Heart for people – commitment to work hard to make sure People come first.
Head for business – a strong sense of how what you do affects our Customers and our success.
Passion for results – initiative to step up and do what needs doing.
Qualifications- High school diploma or equivalent
- Communication and interpersonal skills; ability to work in a fast‑paced environment
- Minimum age 18 (mandatory)
- Completion of Company Orientation, and food safety and sanitation training upon hire
- Knowledge of computer systems and equipment (e.g., PC, barcode scanner, scales, label machine)
- Strong customer service, communication, and interpersonal skills
- Reading, writing, planning, and organizing skills
- Constantly reach at waist, grasp
- Frequently stand, walk, reach at shoulder, bend
- Occasionally sit, reach overhead, knee, floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push/pull with arms, pinch, fine motor movements, shoulder abduction
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate ability to lift 50 lbs, and manage in excess of 70 lbs
- Constantly reach at waist, grasp
- Frequently stand, walk, stoop
- Occasionally reach overhead, shoulder, knee, floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push/pull, pinch, fine motor movements
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate ability to lift 55 lbs, and manage in excess of 65 lbs
- While there may be exceptions, the measurements noted are generally defined as—Constantly: 5.5+ hrs per 8‑hr day;
Frequently: 2.5–5.5 hrs per 8‑hr day;
Occasionally: 0–2.5 hrs per 8‑hr day - It is Partner’s responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and/or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or manager.
- Entry level
- Part‑time
- Management and Manufacturing
- Industry: Retail
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