Registrar Compliance & Community Outreach Specialist

Be the one who makes a difference!

At Vertex Education we are a team of high achievers, courageous leaders, and passionate believers in changing lives through education. As a purpose-led education services provider, our mission is destined to benefit many and yet it starts with just one person inspired to work together with us to make a memorable and meaningful difference for our clients, schools, students, and communities.

Be the one who makes a difference—with us.

The Registrar Compliance & Community Outreach Specialist ensures that every campus operates with excellence in enrollment, attendance, and student records management. Serving as the primary compliance owner for registrar operations, this role provides hands-on support, coaching, and training to campus registrars to ensure accuracy, efficiency, and adherence to state requirements. Through expert system management, data integrity oversight, and family-facing engagement, the Specialist helps families experience a smooth and welcoming enrollment process—advancing Vertex Education’s mission to change lives through education by ensuring every student’s journey begins with a strong, compliant foundation.

This position hosts all community events marketing the schools and is responsible for working on all community outreach activities.

ESSENTIAL FUNCTIONS:

Registrar Support & System Oversight:

Provide daily registrar support and troubleshooting through Zendesk.

Oversee enrollment, placement, and withdrawal workflows in School Mint/Avela and Power School.

Review registrar entries for accuracy, compliance, and data integrity across all campuses.

Coordinate the annual enrollment lottery, including registrar training, documentation, and state-aligned preparation guides.

Attendance, Records Management & Compliance:

Conduct attendance reconciliations, audits, and compliance reviews to ensure accuracy and readiness for state audits.

Oversee cumulative files, transcripts, and student record storage in compliance with state law.

Coordinate withdrawal file processing, retention/promotion documentation, and file storage.

Maintain and update SOPs to ensure ongoing compliance and audit preparedness.

Registrar Coaching, Development & Hiring Support:

Coach and mentor registrars to ensure compliance, accuracy, and consistency across all campuses.

Deliver training and one-on-one mentoring on enrollment workflows, attendance reconciliation, and records management.

Provide escalation support for complex enrollment or data issues and guide registrars toward resolution.

Participate in registrar interviews and provide recommendations during the hiring process.

Family Engagement, Recruitment & Process Management:

Lead BOY and EOY processes, including rollover, scheduling, transcript management, and file archiving.

Represent the school at marketing and enrollment events, hosting enrollment booths, answering questions, and converting interest into qualified applications.

Find opportunities for the school to be involved in community events with enrollment tables, etc.

Own the daily enrollment pipeline: track family status, remove blockers, and ensure timely offer issuance per defined SLAs.Coordinate registrar participation in re-enrollment nights, sneak peeks, move-up days, and back-to-school events; conduct campus tours and partner with leaders for consistent family communication.

REQUIRED QUALIFICATIONS:

Education:

Associate’s degree in Education, Business Administration, or a related field. Equivalent relevant experience may be substituted for degree requirements.

Experience:

Minimum of 3 years of marketing or enrollment experience in a K–12 educational setting.

Proficiency with student information systems (preferably Power School) and enrollment platforms such as School Mint or…