Accountant​/Fiscal Analyst II

Join to apply for the Accountant/Fiscal Analyst II role at Clemson University

JOB SUMMARY

Counsels, advises, & helps by phone, email, chat to customers regarding student billing & payments including coordination with student regs/registrar's office/fin aid/grad school/tiger 1/housing & other applicable areas. Serves as primary customer service contact. Collects outstanding receivables to reduce debt owed to the University. Performs other duties as assigned.

JOB DUTIES 35% - Essential - Collections, Payment Processing, and Reporting

Performs student receivables accounting functions, including processing in-person or mailed student payments with a high degree of accuracy, while adhering to policy. Collects past due amounts for enrolled and non-enrolled accounts to reduce receivables to include courtesy calling, emailing students and working with other departments to get past due accounts resolved. Develops reports to show trends, metrics, and success in collections and consistently submit those reports to management for review of progress.

40%

- Essential - Communications and Customer Service

Manages communications with all customers including emails, phone calls, chats, in-person visits, telephone recorded messages, and mailed correspondence. Responsible for scheduling virtual meetings with counselors and managers. Participates in virtual/in-person orientations. Consistently demonstrates and maintains excellent internal and external customer service. Reviews department web pages and office communication for content accuracy and reports necessary improvements to management.

10% - Essential - Report Interpretation and Distribution

Remains knowledgeable about IRS 1098-T reporting requirements and assists in the distribution of the annual 1098-T statements. Accurately interprets and advises students and parents about information on the tax document, while adhering to FERPA rules. Trains new staff on University billing, in accordance with 1098-T reporting requirements, as necessary.

10% - Essential - Departmental Support

Utilizes University's online procurement system to process vouchers, order supplies, handles inventory and surplus, on the behalf of the department, and pay invoices while adhering to policy and procedure. Reconciles reports and accounts. Provides assistant to management as needed.

5% - Essential - Other Duties as Assigned

Remains knowledgeable about departmental policies and procedures and provides recommendations for improvement to management. Reviews business processes for Customer Service/Banking/Collections and provide improvement recommendations to team and manager. Completes miscellaneous duties as needed and as assigned.

MINIMUM REQUIREMENTS

Education – High School or Equivalent and professional experience in a related area such as accounting, auditing, finance and commercial lending.

Work Experience – 1+ years

PREFERRED REQUIREMENTS

Work Experience – 3+ years

Customer service experience, higher education experience, or accounting/finance experience

RESPONSIBILITIES

JOB KNOWLEDGE – Firm working knowledge of concepts, practices and procedures and ability to use in varied situations.

SUPERVISORY RESPONSIBILITIES

Acts as Lead – Acts as a Lead by guiding the work of others who perform essentially the same work.

BUDGETARY RESPONSIBILITIES

No Budget Responsibilities – No fiscal responsibility for the department's budget.

PHYSICAL REQUIREMENTS

85% – Sit (stationary position) for prolonged period

15% – Walk or move about

70% – Communicate, converse, give direction, express oneself

85% – Perceive, observe, clarity of vision

WORKING CONDITIONS

No Work Conditions

WORK SCHEDULE

Standard Hrs: 37.5

Compensation Information

Expected Salary Range ($ 39,764.00 - $ 44,497.00)

Essential Personnel Level

Normal Operations – Required to follow emergency facility closure directives, and not normally expected work on-site during emergency situations.

JOB LOCATION

Clemson, SC

Final date to receive applications

January 19, 2026

MILITARY AND VETERAN MILITARY EQUIVALENCY

Clemson University is proud to allow educational equivalency for military technical certifications and trainings that directly relate to the job duties.

VETERAN PREFERENCE

South Carolina is making our Veterans a priority for employment in state agencies and institutions. State policy for veteran preference states that for qualifying, full-time permanent positions, a veteran applicant may receive preference if they meet the job's minimum qualifications, were discharged under honorable conditions from the military, and submit their DD-214 for confidential review by the Office of Human Resources.

To claim Veteran Preference for qualifying positions, email hrjob upon submission of your application.

CLOSING STATEMENT

Clemson University is an EEO/AA employer. Employment decisions are made without regard to characteristics protected by applicable law including disability and protected veteran status.

#J-18808-Ljbffr