EMS Service supply planner

Join Edwards Ltd as a Global EMS Service Supply Planner and play a critical role in supporting our global service supply chain network within the Semiconductor Service Division. This position demands a strategic approach to balancing supply and demand, optimizing inventory levels, and mitigating supply risks to consistently meet service delivery expectations. Collaborating extensively with Product Companies, Distribution Centers, and various global teams, you will drive operational excellence and enhance customer satisfaction by ensuring the smooth flow of spare parts and service materials worldwide.

• Planning & Inventory Sizing: Support and coordinate inventory planning activities, facilitating the re-profiling and allocation of stock across global hubs and distribution centers. Strive to achieve optimal product availability aligned with service level targets, working closely with product manufacturers and supply sites to mitigate impacts without compromising service commitments.
• Freight & Logistics Optimization: Support freight mode reviews and identifying opportunities to streamline flows and reduce costs while preserving service quality. Collaborate with logistics teams to select transportation options that strategically balance cost efficiency and delivery performance.
• Supply Deviation Management: Vigilantly monitor the supply chain for deviations including emergency changes, supply interruptions, and unexpected demand shifts. Employ data-driven analysis using inventory metrics, demand trends, and lead time information to diagnose root causes and implement timely, effective corrective actions. Proactively elevate critical issues to leadership to safeguard business continuity.
• Supply Allocation Management: Coordinate allocation of limited supplies across product companies and global hubs during constraints, ensuring equitable distribution to maximize service performance globally. Facilitate transparent decision-making with stakeholders to align priorities and resource availability.
• Process Improvement & Project Support: Partner with Service Operations and cross-functional teams to identify process improvements within supply planning and forecasting. Support project work streams aimed at refining planning methodologies and enhancing forecasting accuracy to meet evolving business needs.
• Inventory Monitoring & Control: Analyze inventory positions across Global Distribution Centers regularly to prevent stock imbalances. Collaborate with regional supply chain managers to align inventory ownership, set appropriate targets, and support net working capital optimization.
• Supply Review & Stakeholder Coordination: Participate actively in routine supply review meetings alongside hubs and product companies. Track and report on supply constraints, performance metrics, and follow-up actions to maintain transparency and drive continuous improvements.
• KPI Reporting & Performance Tracking: Develop and disseminate regular KPI reports reflecting supply chain performance metrics. Analyze data to uncover risks or improvement opportunities and present actionable insights to the EMS Planning Lead and relevant teams.
• Planning Data & Exception Management: Identify and resolve planning exceptions or unplanned issues related to spare parts within your scope. Maintain high data accuracy and completeness to facilitate seamless supply execution across the network.

• Bachelor’s degree required; postgraduate qualifications in Supply Chain Management, Logistics, or related fields are advantageous.
• 3 to 5 years of demonstrated planning experience within a global manufacturing or supply chain environment, with thorough understanding of logistics and supply chain complexities.
• Advanced data analytics capabilities with a strong numeric acumen to interpret and act upon supply chain data effectively.
• Proficiency in MS Office suite with exceptional skills in Excel for complex data manipulation and reporting.
• Hands-on experience with SAP ERP systems to support procurement, inventory, and supply chain planning activities.
• Strong command of written and spoken English to communicate effectively across international teams.
• Willingness and ability to travel internationally as required to support global operations.
• Experience with Power BI and Python programming is highly preferred but not mandatory, offering an edge in data visualization and process automation.
• Excellent interpersonal and communication skills to lead meetings,…