Floating Teller - Cleveland, GA

Floating Teller – Cleveland, GA

South State Bank invites you to join as a Floating Teller. This role supports branch operations by providing high‑quality customer service and teller transactions across multiple branch locations.

A Floating Teller owns all tasks and challenges in the operation of their assigned position, consistently delivering accuracy and excellent service according to South State Bank’s Gold Customer Service Standards.

• Serve customers quickly, accurately, efficiently, and confidentially.
• Know the bank’s products and services and communicate facts, benefits, and rules.
• Identify customer needs, build relationships, and refer customers to additional services.
• Maintain a professional personal appearance in accordance with bank policy.
• Assess and manage risks, ensuring compliance with all banking regulations such as Regulation CC and the Bank Secrecy Act.
• Use customer‑facing technology to enable self‑service options.
• Perform teller duties: process transactions for savings, checking, and loan accounts; maintain a neat work area; cash checks; process withdrawals; sell certified checks; balance transactions daily; assist with ATM servicing; use the branch capture system; follow security and audit procedures.

• Minimum 18 months of customer service/sales experience.
• Teller duties only.
• Can be assigned to any branch within the region.
• Other duties as assigned.

• High‑school diploma or equivalent.
• Cash handling, sales, and customer service experience; prior banking experience preferred.
• Strong interpersonal and computer skills; ability to read, write, speak, and understand English.

• South State Way New Team Member Orientation.
• Teller Foundations.
• All assigned regulatory compliance training.
• Acknowledgement of all policies through Docu Sign.
• Additional training may be required based on experience.

• Lift up to 50 pounds and stand or sit for long periods.
• Access and interpret information on computer screens, documents, and cash denominations.

The position is likely in an open lobby area with an individual workstation inside a climate‑controlled facility.

Travel to branches within the region is required.

South State Bank is an equal opportunity employer. We welcome applicants, including those with disabilities and veterans.

Location:

Cleveland, GA | Salary range: $29,309.00–$39,068.00