Quality Associate II

This is where
your work makes a difference.

At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.

Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.

Here, you will find more than just a job—you will find purpose and pride.

• Responsibilities will include implementation of the quality systems, processes and procedures in the Devices departments.
• This role is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; and resolving problems.
• Additional focus will be on implementing continuous improvement, supporting equipment/system upgrades and new equipment/systems.
• Cross-functional teamwork will be involved in this role as well.
• Responsible for implementing, maintaining, and improving the quality systems, processes and procedures in the Devices departments.
• Manage and support all area technicians, assuring a teamwork environment.
• Oversee training and cross training of technicians
• Train and integrate new associates
• Responsible for supporting process validation, process capability, and process control studies for assigned areas.
• Responsible for performing customer complaint investigation activities (defect/failure analysis) on product as required.
• Responsible for conducting nonconformance investigations and implementing corrective actions for product/process defects or failures.
• Responsible for trending key quality performance metrics for the Devices departments.
• Capable of making independent decisions regarding product conformance and handle issues as they arise.
• Communicate activities and occurrences from the shift to appropriate persons in an organized and clear manner.
• Must interface with other plant functions and functions globally.
• Must support quality/manufacturing projects utilizing Lean, problem solving, process control, and project management tools to achieve and sustain operational excellence.
• Maintain good working knowledge of plant systems, processes, procedures, documentation, and products.
• Evaluates change to systems and ensures changes are assessed and executed appropriately per Baxter procedures for implementation.
• Manage and prioritize multiple tasks and projects.
• Benchmark new technologies and methodologies for use in the facility.
• Must have knowledge of both plant and department environmental health and safety regulations and comply with said regulations accordingly.
• Learn, understand and apply rigorous quality standards, Standard Operating Procedures (SOPs) and current Good Manufacturing Practices (cGMP).
• Notify the supervisor and take appropriate action if any safety, quality, mechanical or discrepancy issues occur.
• Sustain a clean and safe work area using 6S principles.

• Ability to function effectively as a member of a team.
• Ability to communicate effectively in written and verbal form.
• Perform tasks independently with minimum supervision
• Travel as needed to perform duties.
• Ability to sit, stand and/or walk for long periods of time
• Ability to reach above the shoulder
• Ability to bend/stoop
• Must meet visual acuity requirements as documented in Baxter Cleveland Human Resources Procedure 1.04.