A​/R – Collections Specialist – HYBRID PERM

Very reputable and growing logistics company located near Brooklyn Heights, OH. is looking for an AR / Collections Specialist for an immediate need. This is a PERM position. Wonderful opportunity to join a really fun team, room for growth, stability and great work / life balance.

• $24-$27/ hour (paid overtime time and a half, OT will be very little if any)
• HYBRID
• Great benefits, room for growth and stability
• 3-weeks PTO
• Minimum 2+ years of experience

• Works with customers to optimize use of electronic payment methods and corresponding remittance detail to enhance cash collection and matching to open invoices.
• Contacts delinquent account holders to request payment, utilizing a polite and professional communications style (whether phone, email, letter, etc.).
• Identifies delinquent amounts and communicates to Sales Team, escalating issues to the Accounts Receivable Supervisor and Director of Finance, as appropriate.
• Provides information to customers, as necessary, to facilitate customer matching and payment.
• Coordinates customer communication efforts with the Sales Team and Accounts Receivable Supervisor
• Receive and post payment to customer’s account
• Advise and follow-up with customers on unpaid accounts
• Initiate repossession proceedings or disconnect service
• Keep records and status of customer’s account

• Proficiency in Microsoft Office Suite, with advanced Excel skills.
• Strong written and verbal communication skills.
• Ability to effectively communicate with both internal and external customers.
• Proactive problem-solving skills and a willingness to be part of the solution.
• Ability to anticipate the needs of others and perform tasks without being asked, as appropriate.
• Flexibility to adapt to the evolving role and new processes.