AR Specialist

Accounts Receivable Specialist
Job Description

Department:
Finance & Accounting

Reports To:

Controller

Location:

Cleveland, Ohio (Hybrid) — Cleveland / Columbus / Akron locations

Employment Type:

Full‑Time, Exempt
Salary Range: $50,000 - $55,000 annually

OHR Rents is a rental, sales, and service company specializing in general rental equipment, aerial work platforms, and telehandlers. Headquartered in Cleveland with a growing presence in Columbus and Akron, we are a fast‑paced, team‑oriented company focused on safety and customer satisfaction.

The Accounts Receivable Specialist is responsible for managing OHR Rents' customer billing and collections cycle from invoice generation through payment application. This role ensures accurate, timely processing of receivables across all branch locations, maintains strong customer relationships during payment follow‑up, and supports the Finance team in keeping cash flow healthy and financial records audit‑ready.

• Ensure timely, accurate invoicing and cash application to keep customer accounts current and
  support healthy company cash flow.
• Reduce past‑due receivables by proactively communicating with customers and coordinating with
  branch teams on collections.
• Maintain accurate, audit‑ready AR records that support month‑end close and financial reporting.
• Identify opportunities to improve billing and collections processes and internal controls.

• Generate and distribute customer invoices for equipment rental, sales, and service transactions
  accurately and on schedule.
• Apply incoming payments (check, ACH, credit card, and lockbox) to customer accounts and resolve
  unapplied cash.
• Monitor accounts receivable aging and proactively follow up with customers on past‑due balances.
• Research and resolve billing discrepancies, short pays, and disputed charges in coordination
  with branch managers.
• Maintain accurate customer account records, credit terms, and contact information in the
  ERP/rental management system.
• Prepare and distribute AR aging reports, collection status updates, and cash application
  summaries to management.
• Process credit memos, adjustments, and write‑offs in accordance with company policy and approval
  limits.
• Coordinate with Sales, Branch Operations, and Customer Service to resolve account issues
  affecting collections.
• Support month‑end close by reconciling the AR sub‑ledger to the general ledger and providing
  supporting schedules.
• Assist with new customer credit applications and periodic credit limit reviews.
• Maintain compliance with company policies regarding collections practices and customer
  communications.
• Perform other duties as assigned by the Controller or CFO.

• High school diploma or equivalent required.
• Minimum 2 years of accounts receivable, billing, or collections experience.
• Proficiency with accounting/ERP software and intermediate‑level Microsoft Excel skills.
• Strong attention to detail and accuracy when handling financial data and customer accounts.
• Excellent verbal and written communication skills, with a customer‑service oriented approach to collections.
• Ability to manage a high volume of accounts and prioritize competing deadlines independently.
• Strong problem‑solving skills and comfort working across departments and branch locations.

• Associate's or Bachelor's degree in Accounting, Finance, or a related field.
• Experience in equipment rental, construction, or industrial services industries.

• Primarily sedentary work; requires sitting at a desk and working at a computer for extended
  periods (up to 8 hours per day).
• Ability to operate a computer keyboard, mouse, and standard office equipment (printer, copier,
  phone).
• Occasional need to…