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Receptionist, Administrative​/Clerical

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: H&R Block
Full Time position
Listed on 2025-12-31
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 11 - 27 USD Hourly USD 11.00 27.00 HOUR
Job Description & How to Apply Below

Join to apply for the Receptionist role at H&R Block
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About H&R Block

At H&R Block, we believe in the power of people helping people. Our purpose is to provide help and confidence to clients, associates, and communities worldwide. We foster a high‑performing, connected culture where everyone belongs.

Typical Day

As a seasonal Client Service Professional/Receptionist, you will focus on wowing clients now and in the future by building relationships and ensuring client needs are met.

Requirements
  • High school diploma or equivalent
  • Ability to work a flexible schedule and/or in multiple locations
  • Sales/marketing experience (preferred)
Responsibilities
  • Answer phones and greet clients in a personalized, friendly, and inviting manner
  • Match clients with the best‑suited tax professional for their needs
  • Schedule clients as requested
  • Ensure all client needs are met during service both in person, over the phone, or virtually
  • Maintain office cleanliness and organize resources with team members
  • Other duties as assigned
Qualifications
  • Experience working in a fast‑paced environment
  • Previous experience in a customer service environment
  • Ability to multi‑task
  • Strong organizational and time‑management skills
  • Computer proficient with Microsoft Office
Pay

$11.00 - $27.00 / hr.

Sponsored Job

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Benefits
  • Employee Assistance Program with Health Advocate
  • Well‑being program, Better You
  • Neurodiversity and caregiver support
  • Discounts on everyday items and services
  • Medical coverage, 401(k) retirement savings plan, and employee stock purchase plan (additional eligibility requirements apply)
Equal Opportunity Statement

H&R Block is an equal opportunity employer. We welcome and celebrate diversity in the workplace regardless of gender, race, color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status.

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