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Client Service Associate

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: Cypress HCM
Full Time position
Listed on 2026-01-12
Job specializations:
  • Administrative/Clerical
    Office Administrator/ Coordinator
  • Business
    Office Administrator/ Coordinator
Salary/Wage Range or Industry Benchmark: 55000 - 75000 USD Yearly USD 55000.00 75000.00 YEAR
Job Description & How to Apply Below

A large securities firm and investment banking client is hiring a Registered Client Associate to join their team in Cleveland, Ohio. The role supports Financial Advisors and senior management and requires a license.

Responsibilities
  • Provide sales and administrative support to customers and Financial Advisors
  • Maintain client account information and assist Financial Advisors with special projects as needed
  • Coordinate and prepare for client review meetings and set up new accounts
  • Organize and maintain calendar and meeting schedule
  • Process invoices, check requests, and expense reports
  • Research and arrange detailed travel plans: prepare travel itineraries and compile all documents and information needed for travel and appointments
  • Interact with customers both in person and on the phone
  • Prepare correspondence, presentations, and reports
  • Follow up on deadline‑driven tasks and issues
  • Answer phones and take detailed, accurate messages
  • Maintain files and documents
  • Perform other duties and tasks as assigned and required
Experience and Skills
  • Bachelor's Degree from an accredited university
  • FINRA Series 7 AND 66 OR Series 7 and 63 & 65 are required
  • 3+ years broker/dealer sales support experience preferred
  • Strong commitment to customer service
  • Basic/working knowledge of general office procedures and equipment (multi‑line phones, FAX, computer and keyboard skills)

Salary of $55,000 - $75,000 annually + benefits

Seniority Level

Mid‑Senior level

Employment Type

Contract

Job Function

Business Development

Industries

Staffing and Recruiting

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Position Requirements
10+ Years work experience
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