Senior Provider Administrative Assistant Pediatric Neurology Job Cleveland area,Ohio USA,Administrative/Clerical

The Provider Secretary will be the primary administrative support to assigned providers.
Assesses customer’s needs, meets quality standard for services and evaluates customer satisfaction.
Demonstrates excellent communication skills. Provides quality customer service by answering and making telephone calls.
Coordinates various clinical and nonclinical administrative activities of provider’s including schedules, lab coats, , etc.
Schedules office visits, surgical procedures and ancillary testing according to practice/organization guidelines.
Ensure completion and/or coordination of activities related to patient financial clearance prior to service being rendered including insurance eligibility, medical necessity, and prior authorization activities
Ensures materials are provided for meetings/interviews as necessary in a timely manner and follow up is completed as assigned.
Handles a variety of administrative issues with regard to phone calls, always following through to assure all request/complaints/communications are handled in the manner appropriate.
Types, transcribes and process correspondence, documents, grant papers and publications.
Coordinates timely submission of grant papers and publications.
Performs advanced tasks for department (i.e. denial management, SSI, iprocurement, etc… Takes all dictations for letters of recommendation for medical students, residents, fellows, attending staff and past colleagues.
Provides training to newly hired secretaries and provides additional support for current secretaries as needed.
Provide clinical support to various onsite locations as needed.
Supports the onboarding process of new providers to the department/division
Performs general office duties and provides back up support for other staff as needed.
Other departmental duties may be assigned as needed.

What You Will Do

The Provider Secretary will be the primary administrative support to assigned providers.
Assesses customer’s needs, meets quality standard for services and evaluates customer satisfaction.
Demonstrates excellent communication skills. Provides quality customer service by answering and making telephone calls.
Coordinates various clinical and nonclinical administrative activities of provider’s including schedules, lab coats, , etc.
Schedules office visits, surgical procedures and ancillary testing according to practice/organization guidelines.
Ensure completion and/or coordination of activities related to patient financial clearance prior to service being rendered including insurance eligibility, medical necessity, and prior authorization activities
Ensures materials are provided for meetings/interviews as necessary in a timely manner and follow up is completed as assigned.
Handles a variety of administrative issues with regard to phone calls, always following through to assure all request/complaints/communications are handled in the manner appropriate.
Types, transcribes and process correspondence, documents, grant papers and publications.
Coordinates timely submission of grant papers and publications.
Completes correspondence &/or administrative paperwork.
Performs advanced tasks for department (i.e. denial management, SSI, iprocurement, etc… Takes all dictations for letters of recommendation for medical students, residents, fellows, attending staff and past colleagues.
Provides training to newly hired secretaries and provides additional support for current secretaries as needed.
Provide clinical support to various onsite locations as needed.
Supports the onboarding process of new providers to the department/division
Performs general office duties and provides back up support for other staff as needed.
Other departmental duties may be assigned as needed.

Additional Responsibilities

Performs other duties…