Residential Secretary​/Receptionist - Weekends

At The Centers, meaningful work is grounded in a culture where people feel valued. As a 2026 USA TODAY Top Workplaces winner, the organization is nationally recognized, based entirely on employee feedback, for trust, purpose, and care. This position plays an important role in advancing our mission and supporting the communities we serve.

Our H.O.P.E. Campus exists to be a haven of hope and healing for children, youth, and families struggling with mental illness, abuse, and neglect. We strive to be a service-oriented workplace that pioneers and co-creates solutions while fostering belonging in a community where our team members thrive.

Under general supervision, the Secretary/Receptionist greets visitors, answers the telephone, and provides administrative and secretarial support to agency staff.

This opportunity is every Saturday and Sunday from 9 to 5 PM.

Ideal candidate will display strong MS Word, Excl and Outlook skills. Customer service, proven attendance record, and the ability to multitask in a fast-paced environment are essential.

• High school diploma or GED, plus one (1) year of secretarial and/or receptionist experience
• A minimum of forty (40) wpm typing; and/or
• An equivalent combination of education, training, and experience.

• Successful completion of all required pre-hire tests and proof of current TB test upon hire

• Answers the telephone, directs calls and takes messages
  • Assesses caller’s needs and routes calls appropriately
  • Monitors intercom system and responds to staff calls
  • Receives staff notifications of illness or absence and informs appropriate supervisor
• Receives clients, visitors and guests and notifies the appropriate party
  • Directs clients, visitors and/or guests to appropriate office and/or waiting area
  • Accepts and records donations, as applicable
• Assists with maintaining a visi-files, daily activity logs, phone logs and phone lists
• Assists with handling and dispensing prescription medication, as prepared by nursing staff
  • Participates in mandatory medication training
• Provides secretarial and clerical support, as assigned
  • Types correspondence, dictation, work schedules, agendas, statistical reports, and other related work
  • Schedules appointments and meetings, as requested
  • Assists with preparing agendas and other related materials and provides meeting minute transcriptions
  • Assists with maintaining and auditing records according to licensing and other regulatory compliance requirements
  • Reviews program invoices and identifies discrepancies, as assigned
  • Prepares and assembles monthly/yearly agency reports and others as assigned
  • Performs a wide variety of clerical tasks including photocopying, word processing, sorting, and distributing mail
  • Compiles information, upon request
• Orders office and program supplies as directed
• Distributes mail to employees
• Assists with maintaining office supply inventory
• Maintains databases including client, providers, vendors, and others (ex. EPIC, Salesforce)
• Maintains office files
• Maintains spare keys, key log, key sign-out sheets and vehicle logs

• Maintains and/or increases knowledge, skills, and abilities
• Attends agency meetings and/or committees as necessary and/or as assigned
• Participates in and contributes to agency-related professional in-service trainings
• Performs other duties as assigned and/or needed

• Knowledge and support of agency mission, goals, policies, and procedures*
• Basic knowledge of applicable agency rules, regulations, standards, and policies impacting the Cleveland Christian Home and assigned program*
• Knowledge of office technology, equipment, practices, and procedures…