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Service Advisor
Job in
Cleveland, Cuyahoga County, Ohio, 44118, USA
Listed on 2026-01-09
Listing for:
Martin Automotive Group
Full Time
position Listed on 2026-01-09
Job specializations:
-
Automotive
Automotive Sales
Job Description & How to Apply Below
Responsibilities:
* Greet customers promptly
* Obtain customer and vehicle information
* Clearly report all vehicle symptoms as described by the customer
* Determine and recommend needed maintenance base on age, mileage and history of vehicle
* Prepare a complete and accurate estimate of cost for labor and parts
* Establish follow up time
* Monitor the progress of each vehicle throughout the day, and updating customers frequently
* Verify that the final invoice reconciles with the work performed on the repair order
* Explain all completed work and charges to customers
* 2-3 years experience in a dealership environment
* Dealer track & Xtime experience preferred but not required
* Must have high school diploma or GED
* Proven record of achieving exceptional Customer Satisfaction
* Above average energy level
* A desire for a long term career with a growing organization
* Personal and professional integrity
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