Operations Coordinator

Operations Coordinator

Cleveland, OH

$27,000 - $45,000

• Maintain and update CRM records and ensure data accuracy.
• Support sales team with quoting, order processing, and contract management.
• Track and manage sales pipeline, lead routing, and activity updates.
• Prepare sales reports, dashboards, and KPI summaries.
• Analyze sales data to identify trends and operational gaps.
• Support forecasting activities with Sales, Finance, and Marketing.
• Troubleshoot sales tool issues and coordinate with IT or vendors.
• Maintain documentation for sales processes and data standards.
• Coordinate sales meetings, training sessions, and cross-functional communication.
• Assist with onboarding new sales team members.

• 1–3 years of experience in sales operations, sales support, or similar role.
• Proficiency with CRM systems (Salesforce, Hub Spot, etc.).
• Strong Excel/Google Sheets skills (pivot tables, lookups, formulas).
• Excellent communication, organization, and time‑management skills.
• Strong attention to detail and accuracy.
• Preferred:
  Experience with BI tools (Tableau, Power BI), CPQ systems, or ERP platforms.
• Preferred:
  Understanding of sales processes, funnel metrics, and pipeline management.

Brand Safway offers a competitive benefits package that includes medical, dental, vision, life and disability insurance along with a generous 401k plan.

Brand Safway is a leading global provider of access, specialized services, and forming and shoring solutions to the industrial, commercial and infrastructure markets. Through a network of ~340 strategic locations across 25 countries and ~40,000 employees, Brand Safway delivers a full range of industrial service solutions. Brand Safway supports maintenance and refurbishment projects as well as new construction and expansion plans with unmatched service from expert local labor and management.

Today’s Brand Safway is At Work For You® — leveraging innovation and economies of scale to increase safety and productivity, while remaining nimble and responsive.

Brand Safway, including its subsidiaries, is an equal opportunity employer and does not discriminate on the basis of race, creed, color, national origin, religion, gender, marital status, sexual orientation, age, disability, special disabled or veteran status.

Please be advised that Brand Safway will never require or ask for any fee from you in exchange for being considered, hired, promoted, transferred or having ongoing employment with us. It is a violation of our Code of Conduct if any employee requests any money or fee from you in exchange for tentatively special treatment or consideration. If anyone, regardless of whether an existing employee, or anyone else, requests payment of any fee in exchange for being hired into our company, you may confidentially contact our HR Compliance department at  and provide the name of the individual and any other documentation or proof of such an act.