Vice President, Product Management

Location

Key Tower - 127 Public Square

We know that a “one-size-fits-all” approach doesn’t work when it comes to residential living. That’s why, at Brookfield Properties, our portfolio features a wide range of options for any stage of life. And though our properties may be diverse, one thing is universal: all offer the unparalleled quality, service, and support our residents deserve.

Apply to join our team.

The Vice President of Technology Product Management will develop and drive product strategy & provide innovative solutions that deliver quality digital experiences for both residents and employees of Brookfield Properties Multifamily and Maymont Homes. The role is changed with providing leadership to the technology product team which supports over 60,000 single family rental and apartment homes in the US and Canada.

This role will be heavily focused on improving digital experiences, streamlining and scaling product management processes, guiding teams through thoughtful innovation pilots, and delivering world‑class support of existing products.

• Define, own, and drive the product vision, strategy, and roadmap.
• Ensure alignment of technology product strategy and roadmaps with the company's overall strategy and goals.
• Responsible for product planning, feature prioritization, and execution for the entire product lifecycle that support both resident and employee digital experiences.
• Build and nurture external relationships that yield knowledge sharing, develop into strong partnership, a network of industry connections.
• Build and nurture internal executive leadership relationships to ensure strategy alignment and world‑class services.

• Develop, grow, mentor, and direct a team of passionate product owners and product support specialists.
• Responsible for developing resource needs, building team strategies to ensure we have the right level of people and skills to support our day‑to‑day operations along with a vision to innovate and improve.
• Work closely with vendors, consultants, and suppliers to influence & define product requirements and coordinate resources to appropriately support implementations and ongoing support.
• Continuously evaluate product expenses to ensure we are maximizing the value of the solution and not paying for solutions that are not used or meeting their ROI targets.
• Build and implement revenue generating and value‑add solutions that can deliver positive impacts to the management company and property net operating income.
• Develop solid working relationships with key vendors to ensure we are influencing product roadmaps that align to our strategy.
• Ensure we hold vendors and partners accountable to established Service Level Agreements (SLAs).

• Research, review, and analyze the effectiveness and efficiency of existing processes and develop strategies, process improvements, and implement automation that reduce the amount of time the team spends on support.
• Responsible for defining, implementing, and tracking product KPIs in order to effectively manage product spend and resident/employee satisfaction aligned to value.
• Use data‑driven decision making to identify opportunities and track product performance.

Undergraduate (Bachelor) Degree in Computer Science, MIS, Business. Please note that relative work experience could offset the minimum educational requirements.

• 10+ Years of experience in Product Management.
• Vendor Management.
• External Network Relationship Management.
• Project Management.
• Customer Focused Mindset.
• Communication & Presentation Skills.
• Budget & Contract Management.

Certificate in Product Owner and Scrum / Agile Methodology preferred.

Travel up to 25% of the time.

Commensurate with Experience. $134, annually.

• Full benefits package.
• Generous paid time off.
• 401(k) with company match.
• Growth and advancement opportunities.
• Lucrative referral bonus program.
• Incredible associate rental discount if you choose to live on‑site!

The Cleveland corporate office follows a hybrid work model that requires employees to be in the corporate office at least four days per week to foster collaboration, innovation, and team celebration.

Minorities/Religion/Sex/Protected Veterans/Disability/Sexual Orientation/Gender Identity/Marital Status/Pregnancy/Age/National Origin/Genetic Information. Drug free workplace.

We are proud to create a diverse environment and are proud to be an equal opportunity employer. We are grateful for your interest in this position, however, only candidates selected for pre‑screening will be contacted.