Trade, Transportation and Order Fulfillment Specialist

This job is with ABB, an inclusive employer and a member of my Gwork – the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Trade & Transp. Order Fulfillment Mgr.

In this role, you will have the opportunity to be responsible for local import/export operations. Each day, you will supervise performance of customs brokers. You will also showcase your expertise by ensuring smooth execution of operational trade and customs activities within a local unit, including relevant documentation and compliance with regulations.

The work model for the role is : #LI-Hybrid based in our Cleveland, OH location.

This role is contributing to the Industrial Automation Process Control Platforms in Americas region. Main stakeholders are local ABB divisions in Americas region.

Your

Role and Responsibilities:

Manage customer orders via SAP and EDI, ensuring accuracy in pricing, data, and timely communication.
Serve as the main customer contact, resolving order, shipping, and payment issues by coordinating with internal teams.
Arrange domestic and international shipments, working with freight forwarders, 3PLs, and warehouse vendors for efficient logistics.
Prepare and maintain all required export/import documentation in compliance with U.S. and international trade regulations.
Monitor and resolve trade compliance holds using GTS, perform audits, and collaborate with customs brokers to ensure proper clearance.
Support process improvements, analyze order fulfillment metrics, and help achieve team KPIs and inventory accuracy.

Our Team Dynamics:
You will join a high performing, compliance and quality focused team, where you will be able to thrive.

Qualifications for the Role:
Bachelor’s degree with 5+ years of related experience, or equivalent combination of education and experience (Associate’s + 7 years, or HS Diploma + 9 years).
Advanced knowledge of U.S. export/import compliance, boycott regulations, and hazardous materials shipping (IATA).
Strong knowledge of logistics, supply chain and order fulfillment processes; SAP experience preferred.
Proficient in Microsoft Office, particularly Excel and PowerPoint.
Experienced in import/export documentation and international trade regulations, including INCO terms.
Strong planning, organizational, and communication skills.
Experience working in cross-functional, multicultural teams is a plus.
Candidate must have authorization to work permanently in the United States without sponsorship

What’s in it for you?
We give you the space to lead, the support to grow, and the chance to make a difference. Whether you're solving problems, building something new, or helping others succeed, your impact is real. You’ll be part of a team that values your voice and celebrates your progress.

More about us
ABB’s  Process Automation  business area enables customers to operate some of the world’s largest and most complex industrial infrastructures, helping them outrun – leaner and cleaner. We offer a broad range of automation, electrification and digital solutions for process, hybrid and maritime industries, including industry-specific integrated control and software as well as measurement and analytics solutions and services.

ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities  qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age,  race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other…