Liaison, Campus Police & Security Services Community Relations

Liaison, Campus Police & Security Services Community Relations

Department: Campus Police & Security Services

Reports To: Chief & VP, Police & Security

Recruitment Type: External/Internal

Requisition :req
7380

Employment Type: Full-Time Support Staff

Union Position: Non-Union

Number of Openings: 1

Job Description:

SUMMARY

Represents the Campus Police &Security Services in community affairs. Maintains relationships with government, education, and businesses in areas surrounding Tri-C’s campuses.

ESSENTIAL FUNCTIONS

• Develops, expands, and implements the community engagement programs and initiatives for the Campus Police & Security Services college-wide.
• Promotes the College’s mission and a positive image of the institution to the community.
• Plans events that connect the community to their respective campuses.
• Strengthens internal engagement, morale, and camaraderie within the department.
• Updates internal constituents and community of Campus Police & Security Services initiatives.
• Manages and coordinates the department’s website, public messaging, and social media presence.
• Communicates to key contacts in government, education, and businesses within the College’s service area.
• Prepares written correspondence including “thank you” and congratulatory notes and newsletters to community contacts on behalf of the Chief of Police.
• Enhances public trust and transparency by fostering meaningful connections between the department and the communities the College serves.
• Facilitates relationships between community contacts and relevant College personnel.
• Serves on local boards on behalf of the campus police and the Chief of Police.
• Stays abreast of important trends or changes that affect the College and its surrounding community.
• Works on relevant projects and committees that support the Campus Police & Security Services Community Relations strategic plan.
• Supports department-wide recruitment and retention efforts through strategic outreach and relationship-building.
• Assists in advancing a positive organizational culture by promoting communication, recognition, and employee engagement initiatives.
• Assists with budget tracking related to areas of responsibility.
• Maintains a flexible work schedule.
• Performs other duties as assigned.

REQUIRED QUALIFICATIONS

EDUCATION AND EXPERIENCE/TRAINING

• Bachelor’s degree in public relations, communications, or related field
  • Significant related experience may substitute for education.
• Minimum of three years of experience with developing, planning and executing community engagement events in the Northeast Ohio area.
• Demonstrated experience effectively communicating in a manner that aligns with business’ operations.
• Demonstrated experience in a role requiring varied problem-solving methods in a variety of situations.

KNOWLEDGE,SKILLS, and ABILITIES

• Understanding of and ability to leverage major social media platforms such as X, Facebook, Instagram, and You Tube.
• Possess excellent written, verbal, and interpersonal communication skills.
• Ability to develop and implement creative strategic community development relations plan.
• Possess strong organizational and time-management skills.
• Ability to work accurately with great attention to detail.
• Ability to research community, educational and political activities, and present summary reports for analysis
• Ability to prioritize/handle multiple tasks and work with deadlines in a dynamic environment.
• Ability to promote collaboration, teamwork, and involve all stakeholders in decision-making processes.
• Possess excellent customer service skills and proven ability to develop and sustain productive customer relationships.
• Ability to effectively complete work assignments independently
• Possess comprehensive knowledge of…