Bwise Intern

Federal Reserve Bank of Cleveland

The Federal Reserve Bank of Cleveland is part of the nation’s central bank. We’ve provided many opportunities for professional growth during our history.

For twenty‑seven years in a row, we’ve been named “One of Northeast Ohio’s Best Places to Work” by North Coast 99. This prestigious award honors organizations with outstanding employment practices, including compensation, benefits, training, recruitment, retention, community services, and employee communications.

Our People Make the Difference! The Federal Reserve Bank of Cleveland is seeking innovative thinkers with vision to build the framework that will carry the Bank into the future.

Follow us on Linked In, Twitter, Instagram, and our You Tube channel – Cleveland Fed

To be considered for this role, candidates must be a U.S. citizen, permanent resident, or green card holder.

Take your skills to the next level and gain valuable experience contributing to work within the BWise Team.

The BWise Team has developed a suite of risk management solutions as part of its Governance, Risk and Compliance (GRC) Platform. Our capabilities and tools are used across the Federal Reserve System. We provided solutions to efficiently and effectively identify, assess, report, and manage risk.

The application features are scalable and provide the opportunity to strategically support the evolution and maturation of risk management processes and programs in the Federal Reserve.

In this role you will engage and support new and existing customers, interact with System leaders, support the development of new features, and evaluate internal business processes.

• Enhance quality/compliance self-testing program to provide assurances that processes are sound
• Support the development and execution of test scripts across the platform
• Disposition customer intake requests and adhere to established service level agreements
• Assist with onboarding activities for new customers, including product demonstrations and maintaining project artifacts
• Support governance process and monitor action items / follow-up
• Support information security activities, including documentation and testing
• Review and revise or create user guides as new functionality is introduced
• Support customer engagement meetings by taking minutes and addressing follow-up items

• Currently pursuing an undergraduate degree or graduate degree in Business or Information Technology with a minimum GPA of 3.0. Should have at least one semester left to complete in school.
• Strong computer/technical skills required. Proficiency with Microsoft Office products, specifically Excel and Access (or familiarity with other data access tools).
• Ability to work in a deadline driven environment and ability to multitask.
• Ability to work both in a group setting and on an individual basis.
• Strong oral and written communication skills.

• Hands‑On
  
  Experience:
  
  Gain practical experience and insights into the operations field through real‑world projects and challenges.
• Mentorship:
  Receive guidance and mentorship from experienced professionals who are committed to your development.
• Networking Opportunities:
  Build connections within the industry and with fellow interns and employees.
• Professional Development:
  Participate in workshops, training sessions, and seminars designed to enhance your skills and knowledge.

Our interns will work onsite at our Cleveland, Ohio location.

We’re looking for collaborative and innovative full‑time students entering their sophomore year or beyond. Our student interns work 40 hours per week for the duration of a 10‑ to 12‑week internship that starts as early as June and ends as late as September, depending on student schedules and business…