Director, Product Portfolio

At CHAMP, we are redefining the technology used by Motor Vehicle Agencies and their stakeholders. We do so with innovative, cloud-based software that enhances efficiency, security, and interoperability. Our solutions replace outdated processes with modern, scalable platforms, enabling organizations to operate with greater speed and accuracy in an increasingly digital world.

Cleveland (Onsite - 4 days in office)

Product

Head of Product

Yes >20%

This position is not eligible for Visa Sponsorship

This position is not eligible for Relocation

The Director, Product Portfolio creates clarity and strategic direction across a line of products by identifying and evaluating opportunities for growth and customer value. Operating with a high degree of autonomy, this person thrives in ambiguity, takes initiative, and turns open-ended questions into clear priorities and evidence-based recommendations. Success means ensuring teams focus on the right problems, in the right order, with a clear understanding of the outcomes worth pursuing.

• Proactively identify and assess product opportunities based on customer needs, market demand, strategic fit, and business value.
• Establish measurable success criteria, including revenue growth, adoption, operational efficiency, and customer outcomes.
• Continuously evaluate progress against those outcomes and adjust priorities as new evidence or business need emerge.
• Bring structure to evolving or ambiguous information by defining problems, clarifying priorities, and developing actionable plans.
• Maintain a clear view of the portfolio’s lifecycle, current initiatives and upcoming opportunities.
• Communicate what teams are working on, why it matters, and what comes next.
• Make tradeoffs, risks and assumptions explicit so stakeholders can make informed decisions.
• Establish a sequence of work that maximizes customer and business value.

• Ability to connect portfolio decisions to customer value, business outcomes, and long-term product direction
• Partner with product and technical leaders to ensure portfolio decisions support consistency, scalability, and long-term value.
• Exercise independent judgement and take initiative to move decisions forward, even when information is incomplete.
• Support decisions with clear rationale, relevant evidence, and defined next steps.
• Build alignment on major investments, tradeoffs, architectural implications, and cross-team dependencies.

• Coach teams to define customer problems, test assumptions, and measure outcomes.
• Reinforce continuous discovery, customer feedback, and iteration as core product practices.
• Helps teams connect individual initiatives to a sustained product strategy.
• Strengthen product judgement and accountability across the organization.

• Represent the product portfolio in sales and client discussions, clearly communicating its value and strategic direction.
• Use market and client engagement to validate needs, surface opportunities, and inform portfolio opportunities.
• Help clients understand how their process can align with the product’s industry-formed best practices.

• 7+ years of experience in product management, product strategy, or product leadership within a technology company.
• Demonstrated success evaluating product opportunities, developing business cases, and guiding investment and prioritization decisions across multiple products or complex platforms.
• Ability to thrive in ambiguity, take initiative, and turn incomplete information into clear problem statements, priorities, and actionable recommendations.
• Strong…