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Learning Operations & Platform Coordinator

Job in Cleveland, Cuyahoga County, Ohio, 44101, USA
Listing for: ABB
Full Time position
Listed on 2026-10-20
Job specializations:
  • Business
    Change Management, IT Specialist
Salary/Wage Range or Industry Benchmark: 90000 - 120000 USD Yearly USD 90000.00 120000.00 YEAR
Job Description & How to Apply Below

På ABB hjälper vi industrier att bli mer resurseffektiva och renare – och varje person här bidrar till resultaten. Du kommer att få möjlighet att leda, få stöd att växa och kunna vara stolt över den påverkan vi skapar tillsammans. Gå med oss och hjälp till att driva det som driver världen.

Denna position rapporterar till:

Sales Enablement Leader, Energy Industries

Your role and responsibilities

In this role, you will have the opportunity to lead the operational delivery and continuous improvement of the AUEN Academy while serving as the Product Owner for the Academy platform. Each day, you will ensure learning programmes are delivered effectively, learners have a seamless experience, and the Academy platform continues to evolve to meet business needs. You will also showcase your expertise by working closely with Learning Designers, SMEs, HR, IT teams, developers, vendors, and regional stakeholders to drive learning adoption, platform enhancements, reporting, and operational excellence across AUEN

The work model for the role is:
hybrid

Global Opportunity – Open to Candidates Worldwide*

While this job posting may display only a limited number of locations, we welcome applications from qualified candidates globally. If you believe your skills and experience are matching this role, we encourage you to apply regardless of your current location.

This position does not require and support relocation
. The successful candidate will be employed and hosted through their current ABB location or the nearest suitable ABB office

This role is contributing to the AUEN Academy within Automation & Electrification (AUEN). Main stakeholders include Sales Excellence, HR, Learning & Development teams, Subject Matter Experts, regional business leaders, platform vendors, IT teams, developers, and Academy learners across all HUBs.

You will be mainly accountable for:
  • Leading the end-to-end execution of Academy programmes, including learner enrolment, certification tracking, onboarding pathways, programme launches, communications, and regional rollouts.
  • Acting as Product Owner for the AUEN Academy platform, managing the roadmap, enhancement backlog, release planning, testing, user acceptance validation, and continuous platform improvement.
  • Administering learning systems and LMS platforms, managing user access, content administration, reporting, governance, issue resolution, and first-line learner support.
  • Driving learner engagement, adoption, analytics, operational governance, stakeholder collaboration, and continuous process improvement to ensure the Academy delivers measurable business impact.
Qualifications for the role
  • You have experience in Learning Operations, Learning & Development, LMS Administration, Training Administration, Programme Coordination, Product Ownership, or a related field
  • You are highly skilled in Learning Operations, Programme Coordination, LMS Administration, Learning Technologies, and Digital Learning Platforms.
  • You have experience working with software vendors, developers, IT teams, or digital product environments and can effectively gather requirements, prioritise enhancements, and manage stakeholder expectations.
  • You are passionate about creating exceptional learner experiences and driving platform adoption through continuous improvement, communication, and engagement initiatives.
  • You possess strong analytical and reporting capabilities, with experience using data to drive decisions, monitor adoption, measure impact, and support business outcomes.
  • You have excellent organisational, project management, communication, and collaboration skills, with the ability to manage multiple stakeholders across geographical regions.
  • You are at ease communicating in English. Experience with Microsoft 365, SharePoint,…
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